Foxtons Ealing Estate Agents Reviews Summary

Agent Performance

Pros:

• "Fantastic experience with Foxtons, most recently Jan Bahd in Lettings was super efficient."
• "So grateful to Angat for his incredible patience and persistence with finding the perfect place!"
• "Victoria has been brilliant right from the beginning."
• "Chris from Foxtons swooped in to save the day."
• "Rooheen Ebrahimi is an amazing real estate agent."
• "Juliano is simply one of the best agents at Foxtons I have dealt with."
• "Adam, the sales manager, was absolutely superb in his efforts."

Cons:

• "I particularly recommend to avoid Madlen from the North West Lettings Division."
• "I would not recommend Foxtons to anyone."
• "Literally one of the worst companies I have ever dealt with."
• "Foxton's Ealing property management team has one brain cell and it bounces around depending on the situation."
• "Not recommended. Avoid at all costs!"
• "They are the worst company i have ever dealt with. Steer clear of them."
• "I have had a terrible time with a sub standard landlord who has left me without a functioning toilet for 9 weeks."

Customer Service

Pros:

• "I am happy with the service received from Foxtons."
• "Great service! efficient and fair negotiations."
• "Good agency, brilliant staff."
• "The service is very professional and responsive."
• "Nothing was too much trouble for Rooheen and I felt assured with his professionalism and interactions."
• "The team at Foxtons provide a professional and friendly service."
• "The entire experience was wonderful."

Cons:

• "This happened while on the phone with them and they did nothing to stop the ongoing assault..."
• "There was a £420 extra charge that they 'neglected' to mention."
• "They do not communicate with each other."
• "They have made numerous mistakes in the contract, I have to check the terms and typos many times."
• "Upon the renewal of the contract, they mistakenly went and informed the council that we moved out."
• "No one has ever called me back. They clearly wash their hands of any responsibility as soon as the fee has been collected."
• "I called more than 10 times to request updating the information about our tenancy in the system."

Property Management

Pros:

• "They went above and beyond and exceeded our expectations."
• "The whole process was brilliant from start to finish."
• "They have been very helpful with practical advice on several aspects from renovating a property for the rental market down to the small details needed to attract quality tenants."
• "Chris took things seriously, filtered the best options and organised plenty of viewings in a short period time."
• "I was so impressed with Foxtons' service!"
• "The entire process was smooth and quick!"
• "The team was very helpful and helped me find a home for my masters program."