haart estate and lettings agents Hayes (Middx) Reviews Summary

Customer Service

Pros:

• "The staff are very professional and responsive, especially Nadine who was always providing me updates on the sale and purchase of my property."
• "I had an extremely pleasant and professional experience during my purchase of 59 Mimosa Road. Jas and Nadine were very helpful, they made an experience that could have been stressful, stress free."
• "I am not sure where to start, as we were in such stressful condition due to me and my husband both catching covid with toddler around and having dead line to leave the property we are in, We were lucky to get hold of Yasir from Haart estate agent based in Hayes. He was incredibly responsive, enthusiastic and extremely helpful."
• "If you are looking for hassle free lettings then Haart lettings is the answer! Both Gurinder and Yasir were extremely professional, very efficient and a pleasure to deal with."
• "I would highly recommend the haart estate letting agency to deal to have a good property, good staff especially Gurinder Sir who have very good communication skills and helpful to do the procedure to have the property."
• "Myself and my partner agreed a let on a rental property here and the agent Yasir Naeem couldn't have been more helpful if he tried!"
• "Nadine Matthews was a godsend! She assisted myself and the sellers in my move to new home....she coordinated abs liased with all parties."

Cons:

• "Edit on 21/02/2022: I take everything back. The professionalism starts and ends during the sale. Once you've started staying in the property it's a nightmare."
• "Its the lack of communication that grinds my gears. Every new person that I contact stops responding once they know the issue."
• "Worst experience ever!! Steven just wasted my time, I’m a distant landlord."
• "Waste of time with Haart Estate not at all helpful I tried to call 2 time both of time was safe."
• "Very rude staff and arrogant, unprofessional, disrespectful."
• "To many stores to view the property and to many requirements to view the property."
• "When I went to their office for the first time to collect my keys, I was shocked to say the least. What a state!! Safety hazard, computer wires all over, having to step over them."

Professionalism

Pros:

• "They get things done quickly. Special mention goes to Yasir who was very helpful, professional and polite throughout."
• "I was buying a property listed by Haart. From day one it was smooth and highly professional experience."
• "From the get go the whole team were very professional."
• "The service was absolutely amazing. I was super impressed with Raghav Vaswani."
• "Professional and efficient."
• "Professional and efficient. Very good communication from Jas and the team which is key in renting/purchasing a property."
• "Excellent service from a great team."

Cons:

• "Worst experience ever!! Steven just wasted my time, I’m a distant landlord."
• "Very rude staff and arrogant, unprofessional, disrespectful."
• "To many stores to view the property and to many requirements to view the property."

Support During Transactions

Pros:

• "I bought a property through haart in hayes and we had an issue with the warranty. Haart went out of their way to support this transaction."
• "Haart and the team really helped ourselves during a difficult time of losing a loved one. Haart helped with the sale of the property we inherited."
• "We were purchasing a property via Haart. There was some issue with the title which was flagged by solicitors quite late in the process. Haart made an extra ordinary effort to liaise between us the seller and the solicitors acting for us."
• "I big thank you to Steven Erin, Ashneet Khurana and Nadine Matthews in a successful and seamless sale."
• "I would like to say a very big thank you to Nadine Mathew for all her hard work during the purchase of our property."
• "Haart did exactly what they said they would do. They gave me the best valuation for my property, and I had buyers interested within a week."
• "Thank you very much Nadine for your services in regards to sale of my new house, the process was very long winded however we got there in the end and close on a great deal."

Cons:

• "Edit on 21/02/2022: I take everything back. The professionalism starts and ends during the sale. Once you've started staying in the property it's a nightmare."