Aura Lounge Birmingham Reviews Summary

Alcohol and Beverage Service

Pros:

• "Mocktails in cute glasses and the best backdrops for pics."
• "Their cocktails are absolutely 💯."

Cons:

• "The only con is that they don’t serve alcohol (but I respect it)."
• "Only negative no alternative milk for hot drinks."
• "No alcohol service here but the Shisha definitely is a great substitute."
• "This place only do mocktails and not alcoholic cocktails which we were not aware."

Food Quality and Variety

Pros:

• "The dynamite shrimp wowed me. It was the perfect amount of spicy and was drenched in the delicious sauce."
• "The prawn fried rice was such a huge portion but was also good."
• "The food was great as well as ambiance."
• "Highly recommend the sushi, wok noodles, fries, and pina colada."
• "Food chicken and prawn beef chow mein and hot wings and BBQ wings were really nice and fresh decent portion alright for the price you pay."
• "The chicken wings were fresh and crispy. The sushi was very good!"
• "Food was tasty (small portions though)."

Cons:

• "Fried rice was a bit hard and dry."
• "The chicken burger is a frozen processed burger even though I was told it was going to be a fresh fillet."
• "Food was cold and service very bad."
• "The chicken and prawn noodles were okay, saying 'authentic Japanese' on the menu seems like quite a stretch."
• "The chicken popcorn was next levels."
• "We ordered dynamite prawns with hope they would come deep fried in batter, as many other restaurants dynamite prawns come deep fried."

Ambiance and Decor

Pros:

• "This place is a vibe! And the music was excellent!"
• "Lots of seating. It wasn’t busy, maybe two other tables occupied."
• "This has great aesthetics, ideal place for brunch and friends get together."
• "Light music giving the appropriate lounge vibe."
• "Fell in love with this place decor and menu before I even step foot in there."
• "This shisha lounge is designed so well, really liked the design inside the lounge."
• "Very impress when I walk in the design of the lounge, the flowers gave a nice touch."

Cons:

• "This place is style over substance. Looks good but could do with improvement."
• "Sadly having been there a few times, the previous recent visit was so awful I had to write this review."
• "The place is stylish but sadly it's all downhill from there. Food is terrible."
• "The decor when entering is lovely however the toilets are disgusting and let the place down."
• "The sisha was disgusting 🤢 couldn’t taste anything."

Service and Staff

Pros:

• "Very attentive, good customer service."
• "The chef was so lovely too and came and served us too, adding more dry ice to our table for effect."
• "Staff are nice and check your coal and smoking experience."
• "Good food and atmosphere, but by far the best part of my evening was the service provided by Syed."
• "Customer service is amazing and staff are very friendly."

Cons:

• "The SERVICE is terrible. One staff had his girlfriend at the table at the back."
• "When we asked for service for anything he basically said yh in a very poor I don't care don't ask me again and did not return with forks nor tissues nor coals."
• "The staff gave us only one straw when there were two mocktails."
• "We also were told to move from our table that they sat us in because they wanted to give it to someone and make the 3 of us sit in a two seater table."
• "I tried calling for a staff to heat it up but there wasn’t any staff upstairs floating around."