Address: Unit 1, 55 Victoria Rd, Burgess Hill RH15 9LH, United Kingdom
Phone: +441444482777
Rating: 5.0
based on 148 reviews.
Customer Service and Staff Friendliness
Pros:
"Unlike some garages, SVS are welcoming, friendly, and courteous, and know what they’re doing."
"Such nice and friendly staff. Has all the necessary diagnostic equipment for my Jaguar."
"The staff at SVS are friendly and very helpful."
"Barry and the team couldn’t be more helpful. Excellent customer service."
"Everyone was very helpful and friendly, I could not recommend them enough."
"Very happy customer. Very friendly and the advice which was given was second to none."
"From my first contact with Abi on the phone, I received clear helpful information."
"Barry was quick to respond with expertise and advice."
Cons:
"Disappointed. Booked my Jaguar XKR in to investigate and repair a persistent knock; technicians were unable to locate or hear the knock."
Quality and Efficiency of Service
Pros:
"I was expecting to have to wait at least 1-2 weeks to get it repaired but the guys at SVS got it back to me in under 2 days!"
"When we got the vehicles back they both felt complete different (in a good way!)"
"My car needed some specialist repairs to allow it to pass its MOT... Even though I was a single women I wasn’t made to feel that I was being gas lighted."
"Had a real problem with the tailgate on my LR Disco Sport. It refused to close...returned to have it fitted at 16.00 same day. Very pleased."
"I took my Freelander 2 in yesterday for an MoT, Service, Cambelt change... They kept me up to date with the work throughout the day."
"They provide a very detailed service report which is very helpful."
"After Landrover main dealer in Brighton failed my discovery at its MOT I took it to SVS who fixed it up before Landrover even sent me a quote!"
"Came to my work place and picked up the car, and it was back before I finished work."
Cons:
"The only improvement I could suggest is to remove oily finger marks from bonnet and other paintwork before returning the car."
Cost and Value for Money
Pros:
"The labour charges and parts together were reasonably priced."
"Not the cheapest but much cheaper than main dealers. In the end, you get what you pay for."
"SVS are a bit of a drive for me but I'll happily make the journey every time!"
"Dealer said a week to do it and 3x the price than these guys, I was quite mad because I daily my car to work."
"The service was completed to a high standard and the car returned cleaned, all for a price less than the main dealer."
"I found their prices for a full service and MOT really competitive especially for the quality of their work."
"Main Dealership standards of service at a fraction of the cost!"
"The cost less than 40% of the figure quoted by a Main Dealer - I will use SVS Ltd as long as i have a Land Rover."
Cons:
"Very friendly, honest service. Not necessarily the cheapest but they don't over charge either."