Asda Nottingham West Bridgford Supercentre Reviews Summary

Product Variety

Pros:

• "Huge range of stock and always a lot of variety available to choose from."
• "This Asda is a fantastic shop to get to when you need to get something like clothing or toys or food."
• "Very large store with massive choice of foods wines, spirits and beers."
• "The store has everything you could ever need; a large car park, toys and games, STACKS of quality CDs, and food to die for, all at a bargain price."
• "Asda is a huge supermarket, which offers a lot of production: vegetables, sweets, wine 🍇 and various types of meat products."
• "Best range of food and non-food of any supermarket coupled with the best prices too."
• "Everything you could ever need and more!"

Cons:

• "The veg is always bad and the mens section in George gets smaller every time I go in!!"
• "Half the food is always out of stock on the aisles."
• "At night, the fresh produce is severely limited."
• "In last few week seen deterioration in stocks...empty places on shelves for instance my cappuccino from nescafe - unsweetened."
• "Sometimes the George clothing selection is really disappointing."
• "Loads of items missing which I buy every other week."
• "An hours round trip on foot to find half of what I wanted is out of stock."

Customer Service

Pros:

• "New scan machine is genius... staff member was on hand at check out to help."
• "Well stocked and helpful staff."
• "Staff are very friendly and welcoming."
• "A very kind member of staff came straight over to help and to see if my niece was ok."
• "Had a lovely lady on the pizza counter today, she was very nice & polite."
• "I found the assistant on till 11 and the assistant on the pharmacy counter extremely helpful."
• "Despite being busy staff are still very helpful."

Cons:

• "Hi I bought some clothes last week but I lost my receipt yesterday I been Asda westbridgeford Nottingham for return some clothes but they said they need receipts... so that’s very racist and rude behavior."
• "Today I went to asda West bridgeford and ask a staff member if they had any baby coats or shoes that are not summer footwear which she spoke to me as if I was nothing like I was stupid."
• "Shocking customer service staff, they speak to you in such a condescending way."
• "Terrible customer service... they had priced a toy wrongly... The lady who came to help just took it off the bill, no apology, no word, just took the toy away!"
• "Average store with very ignorant staff that think only of themselves."
• "I find the staff really rude and inconsiderate."
• "Then the staff are racist who see blacks and cringe."

Store Management

Pros:

• "Always plenty of parking, trolleys are always near the entrance."
• "Store is always very clean have good bathroom facilities cafe and photo shop."
• "The carpark is big and easy to navigate."

Cons:

• "When shopping early in the morning it’s like shopping in a jumble sale with empty boxes strewn everywhere."
• "Seems to be a staff shortage, shelves not stocked, outside of the store needs a jet wash, rubbish and trolleys in dis-repair."
• "A gang of around seven motorcyclists were hanging around in the carpark last night."
• "We were in the shop Sunday 24th sept at approx 12.20 we had completed our shopping and went to pay. But what greeted us was what I can only describe as organised chaos."
• "The store itself had coat hangers all over the floor on the upper level, which made it difficult pushing a wheelchair."
• "This store isn't very well managed and the customer service is just... bad really."
• "Terrible store nowadays, shelves half empty, price tickets on shelves missing or in the wrong place, queues down the aisles to get through the checkouts."

Online Shopping & Delivery

Pros:

• "Scan and go is very good use it every time, you can just type in phone number and you can use it, much faster and very easy."

Cons:

• "Placed our first online shopping order with ASDA and they were due to deliver between 1pm and 5pm. No show."
• "I ordered food to be delivered on Sunday 13th September. Included was a bag of bananas. In the bag was tons of small flies, causing my house to be filled with lots of little flies."
• "Problems happen, but the fact that ASDA just didn't bother to let us know what was happening is simply ridiculous."
• "I have shopping delivered on a reoccurring shop to my 83 year old disabled mother... today when it was dropped off in the foyer with no reason."