Alderley Edge Hotel & Restaurant Reviews Summary

Room Quality

Pros:

• "Beautifully decorated and spotless."
• "The room was perfect with a spacious bathroom."
• "Rooms are clean and pretty."
• "The bedroom was a good size and clean with a great shower room."
• "Our room was perfect."
• "The room was lovely, very clean."
• "Room was really comfortable."

Cons:

• "Would have liked a bigger room."
• "Hotel rooms, dated and extremely hot and uncomfortable."
• "The room wasn't worth £171 for one night."
• "Rooms are not good value, I've paid half the price for a room twice as nice!"
• "Room was very small but modern."
• "Unfortunately the bedrooms let the hotel down."
• "The room was very small and the furniture was dated."

Staff and Service

Pros:

• "The staff are all very welcoming and friendly."
• "What is outstanding are the people who work here."
• "Staff were all lovely, very polite and very helpful."
• "The staff were lovely and helpful."
• "The staff were super friendly and helpful."
• "Staff were friendly and attentive from the minute we walked through the door."
• "Staff are fantastic, friendly and helpful."

Cons:

• "Customer service by the main receptionist was poor."
• "Management attitude towards it disgusting! Spoke to one of the girls there and she told me it’s happened a few times recently!!"
• "The one seating us at breakfast acted like we were an inconvenience to her, very grumpy."
• "On arrival our booking was not to be found, receptionists response was 'nope', not very professional."
• "Check in wasn't great as we had already paid online but they tried to charge us again!"
• "Greeting on reception when we arrived was not great, we were told to wait whilst they sorted some paperwork!"
• "Inattentive staff."

Food Quality

Pros:

• "Great food as usual with friendly staff who know the menu / wines, take an interest and talk to guests, what a refreshing change, if only more places were like this."
• "Food especially breakfast was quite good."
• "Very clean and excellent food, in all good value for money too."
• "The restaurant menu is also new and I had the ribeye which was cooked perfectly, it was tender and beautiful."
• "Restaurant was lovely, food delicious."
• "Afternoon tea for two was a delight."
• "The food was excellent. The grounds are stunning."

Cons:

• "What I didn't like was the food."
• "Just had a sunday roast which should be simple enough... Beef fatty Yorkshire pudding not cooked and broccoli rock hard. It was horrible."
• "The main menu was reduced because January is quite month, but no good if its your birthday."
• "The Sunday roast was drowning in gravy."
• "If you do go there go for the food, it was delicious and the staff are friendly but their service was lacking, I for one would not go back."
• "Really poor Sunday evening lunch."
• "However the food was just average, and expensive for what it was."

Value for Money

Pros:

• "Superb Hotel. I had a double bedded room but because it was single occupancy I was only charged half the normal rate."
• "Very clean and excellent food, in all good value for money too."
• "Fantastic value for money."
• "The Food was excellent, both the evening meal and breakfast."
• "Great breakfast with vegan sausages."
• "Good food with fantastic service."
• "Would definitely recommend."

Cons:

• "The room wasn't worth £171 for one night."
• "Rooms are not good value, I've paid half the price for a room twice as nice!"
• "Over priced for the size of the rooms, overpriced breakfast one rack of toast between 4 people."
• "I don't think we would return here as it didn't offer value for money."
• "Wouldn’t recommend and wouldn’t return."
• "Would've got the same from a travel lodge for half the cost."
• "Drinks very over priced and no choice on lagers."

Location

Pros:

• "Beautiful hotel set within walking distance of the village of Alderley Edge."
• "A nice place to stay with excellent service and a very convenient location."
• "Nice location, just a short walk from the village. Could do with updating as some of the hotel is looking a bit tired and dated."
• "In a great location, you can walk to the village in 10 mins and to the NT park and the edge in 20 mins."
• "The hotel is set in a very nice area with great walks."
• "It is very cosy at this time of the year and in a great location."
• "Great location, and a super romantic get away."

Cons:

• "Stay at Alderely Edge hotel a few months ago, the room a but run down not sure if there is restriction been a old building, nice location for night out in Alderley."
• "Attended the hotel for a wedding. The location was good but the interior was disappointing and didn't fit with the location."
• "Allegedly dog friendly but in reality not which curtailed plans. Also the room was very small and dated."
• "Don't eat here, two of our party had food poisoning following a meal here."
• "Stay well clear of Alderley Edge Hotel."
• "Shame nice place but wouldn't go again."
• "Little to no soundproofing in the walls."