Botany Bay Hotel Reviews Summary

Location

Pros:

• "It's a fabulous location overlooking the sea."
• "Fabulous location right on the sea front."
• "Great location by the beach as there are no other eateries nearby."
• "Location is gorgeous. Right on the cliff edge."
• "Brilliant location with a few minutes walk to the beach and is very peaceful."
• "Wonderful seafront location with good parking."
• "This hotel is right on the coast with uninterrupted views."

Cons:

• "Just went in with my mum for a coffee and sit outside and enjoy the views... I have now received a PCN for parking in the Hotel car park."
• "4 stars for location because the approach road is rather potted, obviously not the fault of the hotel!"
• "Botany bay as an area needs to liven up a bit to make me come back."
• "Parking around the hotel in warmer weather can be tricky so use the hotel car park and pay."
• "Went here for a drink and lunch the car park says for customers only and a week later I got a parking ticket through."
• "After visiting for a meal with a friend, I have been sent a parking charge for parking in their carpark."
• "Main car park is closed for work at the moment but not a problem."

Rooms

Pros:

• "Rooms are good... The lock on our door was hard to get open. Anyone with hand trouble would be no good."
• "The rooms were very clean and lovely decor."
• "The room is a feature room, very large and with great sea views."
• "Very clean and spacious room with all necessities needed."
• "The room was very clean and spacious and the bed was great!"
• "Our room was spotless, clean, and well equipped."
• "The room, staff and restaurant were amazing."

Cons:

• "Think it might be an old building as there wasn’t any sound proofing, you could clearly hear the person in the next room."
• "The bed was comfortable and the room clean but very, very tired."
• "Avoid room 401. Very noisy fan outside, kept me awake all night."
• "The room (with no view) had some machine going through the night."
• "The non sea facing rooms in the hotel are cozy but very noisy."
• "Room was lovely but needed maintenance. Paint was peeling and there was damp in the corners of the bathroom."
• "agreed to have a sea view when booking - got an all A/Cs view on an unkempt operational terrace instead."

Service

Pros:

• "Mark & Fiona who run the pub and hotel were the perfect hosts, constantly working and welcoming everyone."
• "Staff helpful though."
• "The staff here are amazing, they met all our needs & more."
• "Friendly, welcoming and helpful staff."
• "The reception staff were very welcoming and helpful."
• "Staff at hotel very polite."
• "Staff were excellent."

Cons:

• "will not go again really disappointed."
• "Terrible front of house - terrible service - terrible attitude."
• "Too long a wait for the table to be cleaned and food to arrive."
• "Unfortunately it took the waitress over 30 minutes to take our dinner order, in a half empty dining room."
• "Service was very poor and we had to ask for a menu 10 minutes after being seated."
• "Overall it was overpriced and service was very slow."
• "Very poor service in the restaurant at this hotel, both at breakfast and dinner."

Food

Pros:

• "Food is always good as is the beer."
• "The food we had was good."
• "Roast dinner was fantastic and service spot on."
• "The food was superb, my partner had the best pork Sunday roast he ever had (his words)."
• "Both dishes (seafood risotto and fish&chips) were excellent."
• "Food was tasty, my fish and chips were a good portion size and very nice."
• "I had the chicken in mushroom sauce, and I have to say it was the best dinner I've had in a restaurant since before covid."

Cons:

• "Breakfast was cold maybe due to short staffing."
• "We had worse experience at the restaurant."
• "The dinner options though were extremely poor if you are vegetarian."
• "Waited at least an hour and a half to be served our meals at dinner, and even then the food was appalling."
• "The burger was dry and bread hard."
• "The 28 days veal steak was one of the worst steaks I've ever had; it was tough and difficult to chew."
• "Dinner was only so so."