Butchies Shoreditch Reviews Summary

Service

Pros:

• "The guy Onur serving us was a great guy and added to the ambiance, experience and of course the great food."
• "Friendly staffs, first time visit so cashier was really helpful on the whole process."
• "Great team here, friendly and efficient."
• "The staff there were working really hard and were very helpful."
• "The staff were really quick and attentive, they are guidance to customers is really appreciable."
• "Staff were super friendly and welcoming and the restaurant itself had a really cosy and chill atmosphere."
• "The attendant was super friendly and provided me some useful pointers on the menu."

Cons:

• "The employees working there were very rude and hostile towards me and couple others."
• "One lady was very rude."
• "Service a bit disorganised."
• "Food is good but service is below average."
• "When I went to complain to the manager he was on his phone not acknowledging no one nor supervising his staff correctly."
• "Despite the venue being completely empty they kept moving me around."
• "Service was lacking, they messed up our order and then made an excuse and didn't own up to it."

Food Quality

Pros:

• "To put it simply, Butchies Shoreditch serves the best breaded chicken I've ever tasted."
• "The Butchies Bowl is incred."
• "Simply the best. Great food, lovely people, fast service."
• "The food is so delicious."
• "Definitely get the cheese fries as well!"
• "Their Hot Chicken sandwich has a great kick to it and the fried chicken is a delicious juicy serving."
• "The chicken was juicy and crunchy and so unbelievably perfect I could cry."

Cons:

• "The chicken was about a third of the size compared to my last visit, the outer coating was soft and the brioche bun was stale."
• "£6 for 3 rather small strips was strange especially when they were bland, lukewarm and barely seasoned."
• "Their chicken quality is not on par with other Butchies bc the batter is soggy."
• "The burger tasted a bit less sour than the cashier's attitude."
• "Chicken itself was crispy but the taste wasn't unique or amazing."
• "The chicken was lovely and moist but the batter was far too salty and overpowered the cheese and sriracha."
• "The buns were untoasted and dry."

Ambiance & Cleanliness

Pros:

• "Enjoyed the vibe of the store, has a cool electric american feel to it... Kinda what ud expect in shoreditch tbh."
• "The place was clean."
• "Ambience and decor basic - in line with most Shoreditch haunts."
• "Amazing food and vibe."
• "Service was pleasant and the vibes of the place are very fun."
• "There’s seating outside all along Rivington Street which is handy at the moment in lockdown."
• "The place itself is super nice, very clean and the playlist was bangin."

Cons:

• "Upstairs is dirty table seating with a toilet door that doesn't really close so everywhere smells of either bleach or whatever someone did in there last."
• "The place lacks atmosphere if you want to eat in."
• "Also I wouldn't eat in because there is a smell of oil upstairs."
• "The upstairs offers more seating yet the space feels claustrophobic."
• "The atmosphere is a 1 star because the bathrooms were disgusting with urine everywhere and the upstairs seating had music playing super loud so you couldn't carry on a conversation, let alone hear yourself think."
• "The atmosphere was a bit too 'school cafeteria' upstairs."
• "The restaurant was stuffy with poor ventilation."

Value

Pros:

• "Beer is way overpriced."
• "We paid £9 for a decent chicken burger, fries and a soft drink."
• "Generous portions and reasonable price for the quality."
• "The food is really good value, i'd be happy to pay a bit more though to get slightly better service in my opinion!"
• "Everything is reasonably priced and the chicken sandos are elite."
• "Price is very reasonable also, even, dare I say, cheap?!"
• "You cant beat the quality they have on offer and the value is what makes it all the better."

Cons:

• "Very expensive for what you get."
• "For an OG meal, 6 Buffalo wings and an extra sauce, I paid just under £20 which given the overall quality of the food (not ingredients) was too much."
• "It was rather expensive for the amount of food, but it is to be expected due to the location and other varying factors."
• "Fries were nice but expensive for what they are."
• "Alcohol meal deal not good value for money."
• "The amount of food you get for the money makes it feel a bit overpriced."
• "£10 for a burger is expensive for what you get, then add chips on top and a drink."