Cherish-UK Ultrasound Scans Reviews Summary

Staff and Service

Pros:

• "All the team is excellent and caring."
• "Lovely staff, very friendly and informative."
• "Fantastic service and lovely staff."
• "Rachael greeted us with a warm welcome and was very efficient whilst undertaking tests for both of us."
• "They always respond very quickly to emails and are willing to change appointments at a moments notice to sort the clients needs."
• "Very professional amazing service."
• "Jacqui did my scan, and was really good, explained everything to me all the way through, and made sure I wasn't in any discomfort through the whole process."

Cons:

• "Unfortunately on our scan there was no longer a heartbeat, but the aftercare the team gave us, and the sincere empathy they gave us was without a doubt such a comfort to us."

Clinic Environment

Pros:

• "The clinic was very clean, All the ladies were so lovely and made me feel so welcome."
• "The clinic itself is clean, organised and the atmosphere peaceful."
• "Place is so clean and tidy."
• "It's a lovely little building, and the equipment all seems super high tech giving really clear images and measurements."

Cons:

• There were no negative comments regarding the clinic environment in the reviews provided.

Customer Experience

Pros:

• "Diana was lovely and welcoming and helped us to get some beautiful pictures in 3D of our baby girl."
• "Halfway through the baby decided to turn away from us and face my spine so they’ve given us another appointment for free on another day as well as the photos and dvd from today which is so kind of them."
• "We even got a small gift bag which was a lovely touch."
• "Which was the most important for me - I could do all the information and making an appointment via e-mail."
• "I would thoroughly recommend Cherish to anybody needing an ultrasound service."
• "I felt completely at ease, and everything was very thorough."
• "I would recommend going here 100%. Lovely people and fantastic service."

Cons:

• "After going through a miscarriage last year I was really scared to do this on my own but I was allowed to FaceTime my partner when I was having my scan done and finally we had some good news!"

Professionalism and Expertise

Pros:

• "Have tried other centres for scans and blood tests but none compared with the professional attitude and personalised service at Cherish."
• "Highly recommended for ultrasound scans - so happy, thank you!"
• "Strongly recommend Cherish UK for reassurance and peace of mind."
• "I can’t recommend Cherish more highly."
• "Staff were very friendly and understanding of my feelings and very quick to put me at ease."
• "Jacqui put us both at ease straight away and located the pregnancy in the right place instantly."
• "They're also exceptionally prompt in returning calls and responding to emails, and swift in securing you an appointment."

Cons:

• There were no negative comments regarding professionalism and expertise in the reviews provided.

Support and Reassurance

Pros:

• "Diana was able to see me the same day I called and provided an incredible service, thankfully able to reassure me that all was well at a very nerve-wracking time."
• "They were able to provide me with such kindness and reassurance, that really kept me going."
• "Couldn’t recommend this place enough, we went for an early reassurance scan following a miscarriage and Jacqui was so thorough and explained everything to us."
• "I’m so thankful to cherish for providing reassurance and support when I needed it most."
• "My appointment was with Diana and she was very professional, knowledgeable and put me at ease during my scan."
• "We had 3 cycles of follicle tracking then my wife got pregnant."
• "The whole experience was very informative and included scans which were later emailed to me along with a report."

Cons:

• There were no negative comments regarding support and reassurance in the reviews provided.