Fixed on Bikes - Mobile Mechanic Reviews Summary

Quality of Service

Pros:

• "Van did a great job servicing my Cowboy bike and fixing another electric bike."
• "He’s honestly, accurate and saved us a lot on the repairs of 2 bikes."
• "Good quality work, nice guy. Excellent communications and reasonable prices."
• "He managed to straighten the bent derailleur hanger, fine tune the gears and as a bonus trued the brake discs."
• "Top class service from Van."
• "He identified a couple of things for me to watch out for but wasn’t trying to upsell, just being super helpful."
• "Very professional and skilled mechanic."
• "Van serviced my time trial bike the week of my race on short notice. Great attention to detail and didn't miss a thing."

Cons:

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Convenience and Responsiveness

Pros:

• "He kept me updated via pictures and messages throughout the job."
• "He comes to your location and does it all while you wait! Highly recommend will use again."
• "Called on Thursday, bike fixed by Friday lunchtime when no shop would give me a repair date within the next 2 weeks."
• "The old head set bearings were almost welded in and Van was able to find a way of extracting and then replacing them."
• "Van answered my SOS and came to my house the following day."
• "Van serviced my time trial bike the week of my race on short notice."
• "He replied promptly, came to the agreed place on time, and fixed the issue."
• "I had a problem with the drum brakes on my Cargo bike. Van was able to come the next day to fix them."

Cons:

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Customer Service and Communication

Pros:

• "Really pleasant to deal with."
• "Very friendly man nice to talk to."
• "It also helps that he is also just a great guy to chat with whilst he's fixing your bike, full of knowledge and good humour."
• "Van is an expert professional with the bikes."
• "Van is the man! 🚴‍♂️"
• "Great communication in advance and Van is clearly a guru in terms of fixing and maintaining the bike."
• "Van was communicative throughout, going out his way to understand exactly the problem."
• "Van was great, very kind guy and super knowledgeable - I learned a lot!"

Cons:

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Price and Value

Pros:

• "Very nice guy, good prices, would recommend 100%."
• "He’s honestly, accurate and saved us a lot on the repairs of 2 bikes."
• "Good quality work, nice guy. Excellent communications and reasonable prices."
• "I thoroughly recommend his expert and friendly service and wouldn't hesitate to have my bike serviced by him in future."
• "Highly recommend and very reasonable price too."
• "His prices are reasonable as well. Will definitely call Van for future servicing!"
• "Great service all round 10/10."
• "Excellent and professional service. Van clearly has a lot of experience with all types of bikes."

Cons:

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