Crust Bros Pizza Restaurant Waterloo Reviews Summary

Food Quality

Pros:

• "One of the best pizzas I’ve had in London. Very tasty and affordable."
• "The food is delicious and there is a wide range of pizzas, including the option to create your own."
• "The Neapolitan pizza we had was genuinely one of the best I've ever tasted."
• "Really good place! Super good pizza, honestly, sooo good!"
• "The crusts, my goodness the crusts were a meal in their own right!!"
• "Pizza is good, service on point and good location."
• "The pizzas at CrustBros are amazing. The three celiacs at our table found plenty to choose on the menu."
• "First of all, the pizza was amazing - so delicious!"

Cons:

• "Slightly industrial feel and sparse decor, but comfy enough."
• "The seating could be more comfortable, as we only had stools and nowhere to put our jackets."
• "The dip is £1.5 each, 4 for all 3 but if you come with friends it’s very worth it."
• "And there was parts of pizza that was very charred so it was bitter bites."
• "The crust is massive, completely raw dough but still burned on the outside. Inedible."
• "Topping was very tasty but the crust was soggy."
• "We had a reservation but we had to wait several minutes to sit down, as customers sitting on our table refused to leave."
• "Can't fault the Pizza here. Food amazing, but service was a little rushed however it was friendly."

Service

Pros:

• "A very friendly welcome and a very buzzy atmosphere."
• "Our waitress was really kind and accommodating."
• "The staff is so good, I left my water bottle at the table and the guy came to the stop to give it to me."
• "When seated, without having to ask we were given a jug of tap water."
• "The staff were lovely, really polite and helpful."
• "The service was generally good, although we did have an issue with our drinks order getting lost."
• "Great concept and a nice way to build your own pizza. Fast and nice friendly service."
• "Absolutely great experience here - the pizza was delicious with a nice chewy dough, came really quickly, and was super good value."

Cons:

• "Restaurant is basic/no frills (tables a little small), and service a little slow because they were rushed off their feet."
• "Only thing I would dock is we asked for tap water for the table on arrival which we never received."
• "There has been an error with the printer and we didn’t get the drinks along with the pizza."
• "Seating outside can be too chaotic."
• "Unfortunately few of my toppings were missing and one was missing on my partner's pizza as well."
• "It was hard to get the attention of the staff even though there was a lot of them and it was really quiet in the restaurant."
• "Our order was mixed up/forgotten about on both recent visits but the staff are really nice and sorted everything out."
• "The restaurant is pretty noisy and felt over crowded."