PureGym London Greenwich Reviews Summary

Equipment and Facilities

Pros:

• "This gym has as near enough of everything you need to complete a great workout."
• "All the facilities are modern and clean and open 24 hours."
• "Definitely worth making it a main gym if you enjoy free weights as lots of racks and a deadlifting platform."
• "Great range of classes and equipment but the weights get quite busy on a weekday evening."
• "The gym is new so it's clean, for the price I have no idea what people complain about...."
• "Good selection of equipment."
• "High quality and super-modern technology appliances and facilities are available there."
• "There are plenty of cycles, elliptic cycles and treadmills."

Cons:

• "The resistance machines such as the 8-way, lat pulldowns and rowing machines are missing vital pieces, such as snap hooks and handles."
• "Most of the equipment is fairly good, but the balance between free weights and machines is totally wrong - there is a tiny fenced off free weights area."
• "No aircon in spin class, only 9 bikes and bikes always faulty."
• "For almost anything with a weight on it you might need to wait, and wait, and wait."

Cleanliness

Pros:

• "The staff are all very friendly and helpful, the gym is clean and the machines in very good condition."
• "It is a very good establishment always very clean."
• "Sanitizers & gel available everywhere."
• "Always clean and tidy."
• "Super neat and clean environment."

Cons:

• "In the mornings and in the evenings the place is a disgusting mess."
• "Its disgustingly dirty inside, no air con and all the mats are covered in sweat."
• "The hygiene is poor. Staff pretending to clean, by walking around with a cloth."
• "The downstairs toilet is FILTHY!!!"

Staff and Instructors

Pros:

• "The staff are all very friendly and helpful."
• "Friendly personal trainers!"
• "The management and p.t's are always friendly."
• "If you had any problems they are always there to help you with a smile."
• "Staff seam eager to please."

Cons:

• "Only thing I disliked were the instructor staff, who were a bit ocd about putting back weights."
• "Some instructors are great but many give the impression they would rather be somewhere else."
• "I had my membership randomly suspended without even knowing why."
• "SHOCKED BY THE NOTE ON THE WALL: PLEASE REMEMBER TO RETURN YOUR WEIGHTS OR FACE AUTOMATIC SUSPENSION."
• "Horrible gym with dated equipment, rude and very unhelpful staff."
• "I have NEVER EVER met such an EXTREMELY RUDE manager until I used Greenwich Pure Gym in London."

Accessibility and Convenience

Pros:

• "I have trained at all times of day and it has never been too busy and I feel safe when training at night."
• "Lots of cardio machines available off peak too as well as free parking."
• "Open 24/7."
• "Never feels too overcrowded."
• "Good location."

Cons:

• "However, it is a small gym in relation to this customer base and therefore becomes massively overcrowded during peak times."
• "Just so busy so as to make it truly unusable."
• "Queues of three people waiting for equipment."
• "If driving - nowhere to park. Parking wardens now randomly patrol the area."
• "Paid for a day pass, came in, and the code didn't work. No staff members inside, none answers the calls, no assistance."

Value for Money

Pros:

• "Generally really good gym with lots of equipment, clean, good prices and 24/7 availability which is great."
• "I joined Pure Gym because of the cost - £26 a month for unlimited use is a bargain."
• "The price I have no idea what people complain about...."
• "For a low-cost gym, it offers a very good range of equipment."

Cons:

• "They just want your money."
• "Paid for a day pass, but code didn't work and no staff was around to assist."
• "The value for money isn't there considering how packed it is and how much waiting around you have to do."