Heavenly Desserts Sheffield Reviews Summary

Hygiene and Cleanliness

Pros:

• "Very clean, very stunning venue for this restaurant that serves mocktails, coffees, and lots of treats."

Cons:

• "From the start rubbish on the floor + floor veryyy sticky."
• "The cakes in the fridge looked old, dry and cracked."
• "Fridges with cakes and ice-cream were not cleaned which was visible straight away like a white film."
• "All the Staff areas are wide open with visible mess."

Food Quality and Taste

Pros:

• "This dessert shop is a must-visit for anyone with a sweet tooth."
• "Rich and tasty desserts. Rose, vanilla and pistachio cake is a must try."
• "The white chocolate Crepe which was divine, best Crepe in Sheffield so far."

Cons:

• "Ordered from here today, the food came inedible."
• "Chocolate milkshake was served in a coffee cup that had leaked everywhere."
• "The soft drinks are not served cold, the glasses are dirty."
• "Ordered two desserts. Milkcake has no milk and the strawberry and white choc tart has been deconstructed."

Service and Staff Attitude

Pros:

• "They offer a wide selection of delectable treats that are flavorful and indulgent, without being too heavy."
• "The service at Heavenly dessert was second to none."
• "The staff were warm, friendly and attentive as well as kind."

Cons:

• "We called to speak to them and was met by a rude woman who told us there was nothing she could do."
• "Full of young inexperienced waiters who just left school or college."
• "Very overpriced and low quality products. It’s unbelievable how they have the audacity to charge so much."
• "The worst customer service ever, their waiter took a wrong flavour of our order."

Ambiance and Setting

Pros:

• "The interior is to a high standard, it is genuinely like a restaurant but focused only on desserts."
• "Great ambience. Overall good value for money."
• "The interior decor is simple yet very stylish and the restaurant smells like a delicious dessert as soon as you walk in."

Cons:

• "The general atmosphere is nice. The cookie dough was really nice. The white chocolate raspberry tart was not to my liking honestly."
• "The glasses were very dirty and when I cleanse with a tissue on the inside the tissue became brownish."
• "The atmosphere was so annoying and very warm also I asked for everything for the napkin and cutlery."