"Henry and Robert were friendly, knowledgeable and trustworthy, made us feel very welcome and went to great lengths to ensure the caravan was in a safe working condition."
"Thanks to Henry and the team for making our first purchase of a caravan an absolute joy."
"Henry and his son Robert are genuine, trustworthy people and their non pushy, 'can't do enough to help you attitude' is a breath of fresh air."
"Henry and Robert treated us like we were buying a £30k caravan, even though we weren't even spending a fraction on that."
"Henry was a pleasure to deal with and extremely friendly."
"Henry and Robert stood by their word and held the caravan until we had the finance in place."
"Henry and Robert absolute top guys."
Cons:
"We found the microwave had a overhearing problem which caused it to cut out after 4/5mins of use."
"Also the water pump had a small leak when reaching full pressure."
Value for Money
Pros:
"A fantastic caravan at a fantastic price and brilliant after sales service as well, including a free electrical hitch cable that you didn't have to supply."
"Their prices are great and the vans are to a very high standard."
"The caravan is immaculate and in excellent condition for its age."
"We ended up with the perfect caravan, for less than our maximum price."
"We bought for an excellent price..!"
"The caravans they stock sell themselves, being clean, well maintained and far cheaper than some of the bigger companies."
"The price was very impressive as it was a lot cheaper than we had seen advertised for the same make model and year."
Cons:
"We found the microwave had a overhearing problem which caused it to cut out after 4/5mins of use."
After Sales Support
Pros:
"Any issues they're on the end of the phone."
"Since buying our caravan Henry and his son Robert have been most helpful/knowledgeable if we have come across any uncertainties with our new van."
"Henry (true to his word) answered our calls and talked us through it."
"Very helpful and will answer all questions and the after sales service is second to none."
"Henry gave a promise he would be on hand when needed and has been true to his word, being on the phone several times already when we have had any issues on how to get things set up or working."
"The after sales service has been first class. When I had a problem hitching the van they came to my home to assist."
"Again Henry and Robert have surpassed any expectations and helped with getting the repair completed locally and taking some of the cost on."
Cons:
"We found the microwave had a overhearing problem which caused it to cut out after 4/5mins of use."
Product Quality
Pros:
"The caravan is immaculate and in excellent condition for its age."
"It was in great condition for the age, so we bought it straight away."
"The Bailey is immaculate and service was faultless."
"The van we bought is of outstanding quality."
"The caravan we bought was well priced and very well presented."
"The caravan we bought is in immaculate condition and in all our searches you couldn't find a better buy."
"The caravan is a 2007 Bailey Ranger 460/2 so not new but immaculate."
Cons:
"We found the microwave had a overhearing problem which caused it to cut out after 4/5mins of use."