Neptune Pub & Carvery Reviews Summary

Price

Pros:

• "Meal here was very nice, price was excellent at £6.95."
• "Kids meal was cheap and he enjoyed it."
• "Cheap and cheerful."
• "Decent deals on lager (£12 jug)."
• "Not overpriced and quality was wonderful."
• "Food was lovely and feel it was great value for money."
• "Prices were reasonable for the main."

Cons:

• "The carvery was £14.99 each and all we had was a couple of slices of meat."
• "Down on holiday went there for a meal and it was dreadful the food was cold the staff where all over the place and the price was shocking!!!"
• "Quite expensive for what little we had."
• "Food seemed a little pricey, we don't have loads of money and being the last night of 'eat our to help out' we wanted to treat the kids."
• "Only downside was the price of the Sunday lunch in my opinion it was a bit expensive."
• "The prices they were charging for dry, cold and terrible food was unbelievable."
• "I was charged £5.60 for 2 small glasses of soft drink. I was not warned about this overcharging."

Staff and Service

Pros:

• "All the staff were welcoming and in times maybe a bit nervous but 10 out 10 considering they're all new and the place has changed so much."
• "The staff did appear to be trying their hardest to make sure everyone was happy and catered for."
• "Management, bar staff and carvery staff were very helpful and welcoming."
• "Staff were lovely very friendly and helpful."
• "Great staff so friendly and helpful."
• "Staff very friendly and helpful. Social distancing in place."
• "Staff very attentive and friendly."

Cons:

• "Dirty, full of flies, sloppy staff with no clue of safe practices with food."
• "The servers even messed up on a simple ice-cream order to and could tell the difference between vanilla and caramel ice-cream."
• "Service was just as poor, no hand wash in men's toilet so I used the ladies."
• "Walking around with a face like thunder, not helpful at all."
• "Clearly very under staffed!"
• "The staff are so clueless it's embarrassing."
• "The barman needs to leave his job as he so obviously hates it, no eye contact or a smile."

Food Quality

Pros:

• "Food was delicious, tasty and there was an abundance of meat which was amazingly tasty."
• "Gravy is as its always been very good."
• "The food was also great. One of the children called it exquisite."
• "Food was lovely, place was very clean and tidy with friendly staff."
• "The food was good and plentiful."
• "The meat on the carvery was beautiful."
• "The food was delicious."

Cons:

• "The peas were 4 different shades from green to pale yellow."
• "Kids fish fingers were so over cooked."
• "Food is usually wonderful as I come 2 to 3 times a year and love the place but this time it was awful, the roast was cold and part burnt."
• "The Yorkshire had no substance and bland."
• "Carvery meat looked great but the veg looked like school dinners, nasty overcooked and tasteless."
• "My prawn tasted like they were defrosted too quickly."
• "The carvery was Luke warm, hardly seasoned."