"By having a garden club card we receive points with every purchase and often get buy 1 get one free offers too which we take advantage of."
"The selection of plants is interesting and well priced with some good 3 for 2 offers."
"Very good selection of garden needs plants & hardware along with Mountain Warehouse & Cotton Traders goods for sale or collection."
"I love this garden centre so much, it has such great choice of plants, flowers, shrubs, pots, literally everything you need for your garden and indoors."
"Beautiful healthy plants at a great price point compared to other shops in Suffolk."
"Plant selection is great and the staff very helpful, now have 2 new rhubarb plants..."
"Good selection of plants, reasonable prices."
Cons:
"Signposting to get here is awful. Then there are a couple of entrances which confused us."
"First visit - no garden sieves in stock. In a garden centre…"
"I found the garden centre quite disappointing and it had a run down feel about it."
"Most items in the garden center are quite pricey."
"Blooms has gone downhill over the past few years since Wyevale took over."
"This is in relation to the garden centre section. A bit shambolic and the cafe area was a let down."
"The Garden Centre is quite nice but badly let down by the Cafe."
Restaurant/Cafe
Pros:
"The on-site cafe/restaurant serves food of a good standard."
"The cafe that is attached to the garden centre, always offers amazing fresh food from its extensive menu and we tried the Carvery yesterday which was very tasty."
"The food at the café was very good and reasonably priced."
"Always find the food to be good."
"Food was delightful (had a roast dinner although only available on Wednesday and Sunday)."
"Lovely staff, food at the cafe is cheap, quick and yummy."
"The café is lovely but if you are going for lunch, make sure you get there early, as it's very popular and long queues form."
Cons:
"Food is terrible and utter rip off."
"Not the standard it used to be and won't eat there again."
"The food really is extremely poor and way overpriced for what you get."
"soup was disgusting big lump of half cooked bread stuck on the side."
"This must be one of the worst restaurant experience ever."
"Visited the cafe for a lunch, was disappointed."
"Awful experience in the cafe with exceptionally rude members of staff."
Customer Service
Pros:
"Brilliant xmas stuff, bought several items and young girl told us about customer card which we used and received money off offers on items we purchased thanks for thinking customer every little helps."
"Staff cheerful and helpful, The carvery.. well yumm!! 😋👍 Well done all concerned."
"Staff in garden centre and the restaurant are friendly and helpful."
"The staff are definitely more upbeat and always welcome me with a hello in the plant areas."
"Staff always helpful. Good selection of plants and garden accessories."
"Staff very friendly and accommodating. Special mention to Matt who was very helpful, pleasant and polite."
"Knowledgeable staff, helpful staff, these helped to make it a great day out."
Cons:
"And now called on phone (don’t want to make two unnecessary trips) and asked for customer service and no one answered…"
"Terrible at answering the phone as I was trying to make an enquiry about a visit and I gave up calling after the phone just ringing and ringing without an answer."
"Served by a miserable lady at the till."
"Lovely Christmas displays but staff we came across were miserable & rude."
"When the person at the till was confronted... all I got was a glum, dumb stare back."
"The staff couldn't have cared less and we were kept waiting for almost 15 minutes with only one other couple in front of us."
"Very very disappointed with service at Bressingham today in the restaurant."
Facilities & Attractions
Pros:
"Always good to visit. Dad's Army & Steam Museum excellent as well as the Bressingham gardens which are always meticulously maintained."
"We loved the little steam train - great fun! Well worth a visit."
"Child friendly and very interesting the rides and the train rides are brilliant."
"Plenty to see, Three Steam trains running all day. The gallopers was also running all day."
"A lovely family day out, the staff were helpful and friendly."
"Super place to visit bit of a boys dream with all the trains."
"Ticks the boxes for a decent day out at affordable prices, much to see in the museum and steam train sheds."
Cons:
"It was claustrophobic. Very little space between the displays, children running about out of control!!"
"Good, but on Bank Holiday Monday with the cafe shut, it was farce."
"Went to this venue for a Christmas/Santa experience and was not impressed."
"Another concern were the birds that fly around inside poohing on the tables."
"Only part that I was not impressed with was the penny arcade!"
"Not great that you have to pay for children's play area!"
"When we parked in the car park I just sat there and looked at this iconic building and my first thought was this beautiful circus like roof looked dirty or grubby it didn't look like gleaming white."