RENBreakers (Renault Breakers) Reviews Summary

Delivery Speed

Pros:

• "Ordered wheel and tyre at 2.20 pm on Monday received at 7.30 next morning."
• "The wheels were delivered the next day- THREE DAYS ahead of schedule!"
• "Arrived by Yodel within 2 days from RENbreakers in Ipswich and in great condition."
• "arrived at my door within 24 hours of me clicking the buy it now button on Ebay."
• "Ordered a wiper motor and assembly online at 1440hrs on a Friday... it arrived on next morning Sat at 0955."
• "Highly recommended to buy at the place, received well packed spare wheel for my car just next day."
• "Received in less than 24 hours with loads notifications on tracking and delivery."

Cons:

• "Do NOT order from Renbreakers. Terrible service, they take their unused product back and do NOT refund you."
• "Ordered a part, a week later it hadn't arrived."
• "Ordered a spare part at eBay, get the wrong part. Happens…but never get my part, which I ordered."
• "Ordered a part, a week later it hadn't arrived."
• "Returned an item bought online which was delivered to them on 07/12/22 and have now had to escalate a PayPal claim as I still have no refund."
• "Emails ignored as well as my initial PayPal claim."
• "Ordered a wiper motor and linkage set was advised next day delivery but did not arrive until the day after."

Customer Service

Pros:

• "had a small issue with initial part but contacted renbreakers and they sorted it within hours."
• "Great customer service too and always happy to help with any enquiries."
• "Dealt with 3 guys from here in a couple of hours and all 3 were more than helpful."
• "Brilliant service, answered emails and phone calls quickly."
• "Their communication was prompt, friendly, and professional."
• "Very helpful had all the parts I needed next day delivery spot on highly recommended."
• "Excellent customer service and communication throughout transaction."

Cons:

• "Do NOT order from Renbreakers. Terrible service, they take their unused product back and do NOT refund you."
• "Ordered a part, a week later it hadn't arrived."
• "Ordered a spare part at eBay, get the wrong part. Happens…but never get my part, which I ordered."
• "Emails ignored as well as my initial PayPal claim."
• "Really poor customer service. I ordered a car part from this place which did not work."
• "Never gonna try this again. not recommendable."
• "Shocking after service. 1 star due to NO refund after I sent the product back recorded delivery unused after 1 day."

Product Quality

Pros:

• "Item exactly as described and in great condition."
• "Part was perfect, no messing about it turned up on time and packaging was beyond expectations."
• "The item supplied was in first class condition. This breaker also supplied the part in less than 24 hours (about 15 hours from order)."
• "Item was in much better condition than it looked in the photos."
• "Item received in working order."
• "The item was just as described and in perfect working condition."
• "Part was in perfect working condition (other than a few dead spiders) and even had a working bulb in."

Cons:

• "Do NOT order from Renbreakers. Terrible service, they take their unused product back and do NOT refund you."
• "I ordered an engine which arrived in a poor state of repair."
• "First unit had scratched dials not A+ condition as described but mistakes happen."
• "Part received was in good operating condition but filthy, unlike the cleaned version shown in the sale description."
• "I purchased a Clio 182 engine with apparently 50k mileage when it arrived looked like it been sat in the ocean the block was so crusty."
• "Part received was in good operating condition but filthy, unlike the cleaned version shown in the sale description."
• "Really poor customer service. I ordered a car part from this place which did not work."

Communication

Pros:

• "They confirmed quickly. I placed order there communication was spot on and courier delivered item quickly."
• "Brilliant service, answered emails and phone calls quickly."
• "Their communication was prompt, friendly, and professional."
• "Have used RENbreakers many times and they always give great communication."
• "Excellent service and communication."
• "Communication was spot on."
• "Kept updated with progress of order, shipping and tracking."

Cons:

• "Ordered a car part using their registration search feature, car part did not fit my car, emailed within 1 day of the order arriving, even rang and emailed again with no response."
• "Emails ignored as well as my initial PayPal claim."
• "Ordered a spare part at eBay, get the wrong part. Happens…but never get my part, which I ordered."
• "Returned an item bought online which was delivered to them on 07/12/22 and have now had to escalate a PayPal claim as I still have no refund."
• "Really poor customer service. I ordered a car part from this place which did not work."
• "Never gonna try this again. not recommendable."
• "Shocking after service. 1 star due to NO refund after I sent the product back recorded delivery unused after 1 day."