Address: 7 Farthing Rd, Ipswich, IP1 5AP, United Kingdom
Phone: +441473487848
Rating: 4.9
based on 216 reviews.
Delivery Speed
Pros:
"Ordered wheel and tyre at 2.20 pm on Monday received at 7.30 next morning."
"The wheels were delivered the next day- THREE DAYS ahead of schedule!"
"Arrived by Yodel within 2 days from RENbreakers in Ipswich and in great condition."
"arrived at my door within 24 hours of me clicking the buy it now button on Ebay."
"Ordered a wiper motor and assembly online at 1440hrs on a Friday... it arrived on next morning Sat at 0955."
"Highly recommended to buy at the place, received well packed spare wheel for my car just next day."
"Received in less than 24 hours with loads notifications on tracking and delivery."
Cons:
"Do NOT order from Renbreakers. Terrible service, they take their unused product back and do NOT refund you."
"Ordered a part, a week later it hadn't arrived."
"Ordered a spare part at eBay, get the wrong part. Happens…but never get my part, which I ordered."
"Ordered a part, a week later it hadn't arrived."
"Returned an item bought online which was delivered to them on 07/12/22 and have now had to escalate a PayPal claim as I still have no refund."
"Emails ignored as well as my initial PayPal claim."
"Ordered a wiper motor and linkage set was advised next day delivery but did not arrive until the day after."
Customer Service
Pros:
"had a small issue with initial part but contacted renbreakers and they sorted it within hours."
"Great customer service too and always happy to help with any enquiries."
"Dealt with 3 guys from here in a couple of hours and all 3 were more than helpful."
"Brilliant service, answered emails and phone calls quickly."
"Their communication was prompt, friendly, and professional."
"Very helpful had all the parts I needed next day delivery spot on highly recommended."
"Excellent customer service and communication throughout transaction."
Cons:
"Do NOT order from Renbreakers. Terrible service, they take their unused product back and do NOT refund you."
"Ordered a part, a week later it hadn't arrived."
"Ordered a spare part at eBay, get the wrong part. Happens…but never get my part, which I ordered."
"Emails ignored as well as my initial PayPal claim."
"Really poor customer service. I ordered a car part from this place which did not work."
"Never gonna try this again. not recommendable."
"Shocking after service. 1 star due to NO refund after I sent the product back recorded delivery unused after 1 day."
Product Quality
Pros:
"Item exactly as described and in great condition."
"Part was perfect, no messing about it turned up on time and packaging was beyond expectations."
"The item supplied was in first class condition. This breaker also supplied the part in less than 24 hours (about 15 hours from order)."
"Item was in much better condition than it looked in the photos."
"Item received in working order."
"The item was just as described and in perfect working condition."
"Part was in perfect working condition (other than a few dead spiders) and even had a working bulb in."
Cons:
"Do NOT order from Renbreakers. Terrible service, they take their unused product back and do NOT refund you."
"I ordered an engine which arrived in a poor state of repair."
"First unit had scratched dials not A+ condition as described but mistakes happen."
"Part received was in good operating condition but filthy, unlike the cleaned version shown in the sale description."
"I purchased a Clio 182 engine with apparently 50k mileage when it arrived looked like it been sat in the ocean the block was so crusty."
"Part received was in good operating condition but filthy, unlike the cleaned version shown in the sale description."
"Really poor customer service. I ordered a car part from this place which did not work."
Communication
Pros:
"They confirmed quickly. I placed order there communication was spot on and courier delivered item quickly."
"Brilliant service, answered emails and phone calls quickly."
"Their communication was prompt, friendly, and professional."
"Have used RENbreakers many times and they always give great communication."
"Excellent service and communication."
"Communication was spot on."
"Kept updated with progress of order, shipping and tracking."
Cons:
"Ordered a car part using their registration search feature, car part did not fit my car, emailed within 1 day of the order arriving, even rang and emailed again with no response."
"Emails ignored as well as my initial PayPal claim."
"Ordered a spare part at eBay, get the wrong part. Happens…but never get my part, which I ordered."
"Returned an item bought online which was delivered to them on 07/12/22 and have now had to escalate a PayPal claim as I still have no refund."
"Really poor customer service. I ordered a car part from this place which did not work."
"Never gonna try this again. not recommendable."
"Shocking after service. 1 star due to NO refund after I sent the product back recorded delivery unused after 1 day."