The Harrow Reviews Summary

Service

Pros:

• "The staff are amazing and excellent at cocktail making 🍸 & So friendly."
• "The staff worked so hard to accommodate our family and make them all feel so welcome."
• "Fast friendly service and covid safe."
• "Fantastic friendly service! I lost my wedding ring under the decking in the beer garden and the bar manager Lucy could not do enough to retrieve it for me."
• "Amazing bottomless brunch, friendly service, delicious food & plenty of alcohol, with a vast range of choice."
• "Staff super helpful especially Darren and Brody."
• "The service was impeccable, the food was lovely and the staff are so friendly."

Cons:

• "Not saying the food is terrible its actually not bad but the service is so slow you will be lucky to get your food the same day!!"
• "Service was appalling and when some of the food eventually did turn up, it was cold and very poor quality."
• "Bar staff was unfriendly."
• "Service was poor had to wait 45 minutes for food."
• "Staff were very rude and told our 17 year old daughter she had to leave the pub."
• "They are extremely rude and unhelpful."
• "Never enough staff on long waits at the bar just to be served."

Atmosphere & Decor

Pros:

• "Nice pub, good decor."
• "It's been redecorated since my last visit. The outside is bright and cheerful."
• "The atmosphere and decor of the pub are great."
• "It has recently been refurbished to a high standard."
• "Nicely refurbished, got rid of the old hideous carpets and manky furniture, replaced fresh throughout."
• "Such a lovely pub!"
• "It's a friendly, and nicely decorated pub."

Cons:

• "The prices were definitely London prices and it was very noisy."
• "The interior has changed beyond recognition from what it used to be."
• "Now it has been re-done the menu is way too expensive £11pound for fish an chips is MAD."
• "Everything is nice about this place apart from the staff, and it makes the whole experience painful."
• "The place. Has really gone down in my estimation. Not recommend."
• "Nice enough but feels like a chain pub with Sky Sports."
• "It felt like I was in Braintree... Not for me."

Food & Drinks

Pros:

• "The food is good."
• "Bar staff make a good cocktail and the food is great so much better than previous visits."
• "Good choice of drinks, friendly bar staff also a dj booth."
• "Great food and a great selection of drinks."
• "Great selection of drinks, a buzzing atmosphere."
• "Always served good food and really pleased to see decent real ale on tap now."
• "The food was excellent and plentiful."

Cons:

• "Charged £3.80 for a pint of coke though (mainly ice) so not exactly encouraging drivers to return."
• "The so called Sunday Roast is a joke! Just a few potatoes with over cooked meat and no vegetables!"
• "The drinks here are also ridiculously overpriced at nearly £7 for a non premium lager."
• "The food was cold and a massive slop of nothing."
• "The food is basic poorly presented tasteless and also overpriced for what you get."
• "Don't recommend the ale pie."
• "The fish was undercooked and wet, it did not taste fresh."

Price & Value

Pros:

• "We had the two meals for £10.50 which is a really good deal."
• "Had a lovely evening. Food was spot on. Drinks were reasonably priced."
• "Prices are reasonable for the drinks and we were there before the big Friday rush so were able to sit down and enjoy ourselves."

Cons:

• "Staff are nice and friendly, but you need a mortgage to go out with a few mates for a drink."
• "The food was decent, but we felt a little pricey for what we had."
• "Food was nice, very expensive for what it was."
• "Good drink selection but very expensive."
• "Gin and tonic and a pint of bitter £9.95!!!! West End prices and more."
• "DOUBLY EXPENSIVE !"
• "The food appears to be pre prepared and overpriced for what you actually receive."