The Harrow Inn Reviews Summary

Service

Pros:

• "Natalie was absolutely brilliant."
• "We were served by Natasha and could not be more happy with her service."
• "The staff were very accommodating as I never had a booking food was good & hot."
• "Friendly and efficient staff."
• "Great staff who had a lot of time for us."
• "The staff help create a welcoming atmosphere and we love the fact its so dog friendly."
• "The staff both during the lead up and on the day were excellent. Friendly, amenable and efficient."

Cons:

• "Service was Ok and waiter really nice but orders not all correct and needed changing."
• "Worse service ever. Went on the saturday 19th september, signed in and told it was table service. Sat outside, not very busy at all. Waited and waited to be served."
• "Customer service was shocking, the staff looked like they didn't want to be there."
• "Waitress was very annoying calling us ‘my lovelys’ very unprofessional."
• "Service was a bit slow but very friendly and they were extremely busy & noisy."
• "Service was slow - it was busy, and perhaps staff were stretched."
• "Quick service with the drinks but the food took a very long time( about an hour) which was annoying as we had children with us and some people had driven a long way."

Food Quality

Pros:

• "The food was delicious and the staff were extremely friendly and helpful especially Lucy."
• "Lovely food and summer drinks menu, enjoyed a number of the cocktails."
• "Late booking for a lovely Sunday lunch, pork belly, turkey, beef or the trio were on the menu. My beef cooked just the way I like it beautiful, succulent."
• "Slow roasted tomato arancini was tasty and perfect texture."
• "The food was of a good standard."
• "Food was delicious and served piping hot."
• "Fish & Chips, Sea Bass, Lasagna and veggie lasagna, all delicious."

Cons:

• "The food was disgusting. The starters were over cooked & calamari deep fried."
• "The fish didn't taste moist and fresh, and the chips were uninteresting, even to this chip lover."
• "Some of the food was cold, didn't have full menu available."
• "The slow cooked beef was very tough and had obviously been kept under a heater for too long."
• "Food badly lacking though. Sunday lunch, only dish available was pork belly which was OK."
• "Very disappointed with the Sunday roast, 2 of us had beef which was dry and very fatty."
• "Food was disappointing. My aubergine and tomato dish was oily and my husband's burger too salty."

Ambiance & Cleanliness

Pros:

• "The wonderful atmosphere and the services as well."
• "Excellent location with clean cool family orientated facilities in and out of doors."
• "Lovely pub with a fantastic pub garden - plenty of space in a nice quiet location."
• "Pretty Christmas lights decorated the barn and it was a great atmosphere."
• "Atmosphere excellent as we were by the fireplace."
• "The interior is tastefully decorated and clean."
• "Beautiful pub with fabulous outdoor seating."

Cons:

• "The outside is starting to look grubby with peeling paint and plaster, and the inside could do with a good clean (I've never seen so many cobwebs this side of Halloween (March 2023))."
• "Our table outside was very dirty with a full ashtray and a cigarette end stubbed out on the table - this was never cleared."
• "The toilets r beyond disgusting. 2 were blocked up, one with blood & the other with poo."
• "We were outside in the cold waiting for our taxi for good 15 minutes."
• "Toilets were abysmal - 2 were blocked and not flushed properly and the other had its seat broken and on the floor."
• "The place was clean but the glasses(or the water inside) smelled like wet pet."
• "It wasn't busy but the staff seemed disinterested and bored."

Value for Money

Pros:

• "Food to die for tasty and portions were good value for money."
• "The quality of the food was excellent and it was a decent size."
• "Meals are generous, fresh and reasonably priced."
• "Good food, it was tasty and actually pretty well priced."
• "Always have very nice tasty food that is hot and good portion sizes."

Cons:

• "Overall too expensive for this type of quality."
• "Very expensive."
• "The only thing I was disappointed with was because it was my birthday I could have used a voucher to get 50% off mains but I didn't realise until we had left."
• "Our bill came to £162 for 4 adults and 2 kids."
• "The food is 7/10 - seemingly to me, always a little on the overcooked side. But at least it's hot and tastes alright."