THE PC EXPERT LEICESTER Reviews Summary

Customer Service

Pros:

• "5 stars from knowledge to customer service to resolving the initial problem."
• "Syed provides excellent service and shows professionalism in his work."
• "An excellent, professional and quick service, I highly recommend PC Expert- he is!!"
• "He also gave me useful and HONEST advice."
• "Brilliant customer service from Ali who advised me on the phone and then did a full check up and repair."
• "The customer service was superb, the willingness to help was unimaginable."
• "As well as being highly knowledgeable in his field, Syed always gives the most excellent customer service."

Cons:

• "Don't be put off by the curt manner."

Repair Quality and Efficiency

Pros:

• "Got my laptop fixed same day when I walked in with water damage to my motherboard."
• "Also speedy and efficient was Syed, who completed the upgrade within a few hours, as soon as the parts had arrived."
• "Replaced very fast and installed useful software so my laptop was usable straight away."
• "Managed to fix my laptop, insert a new hard drive, back up my data, transfer all my data back across, reinstall windows and update everything in a couple of hours."
• "The repair itself is incredibly fast, same-day fix and I received both a text and a phone call to let me know that my laptop was ready for me."
• "Went to this PC Expert shop with a liquid spillage on my laptop. Within 2 hours the problem was recognised and a solution was provided at a very reasonable price."
• "He made me a super fast gaming machine in 2 days, yes 2 days, from scratch now that's what I call service."

Cons:

• "Businesses usually want your money and they'll charge you for something minor that you probably could resolve on your own."

Value and Pricing

Pros:

• "GREAT SERVICE AT A GREAT PRICE!"
• "The price was incredibly reasonable, especially for students and I will definitely take my laptop back if it ever needs fixing again!"
• "Price was very reasonable and I'm a happy customer."
• "The whole thing was also incredibly cheap given how much was done, and his student discount is great!"
• "Very affordable cost. Favourite PC service."
• "My laptop was fixed the next day at such a reasonable price I couldn't believe it."
• "He recovered my data and fixed my laptop for less than 1/3 of the price PC World wanted to charge me."

Cons:

• No cons related to value and pricing were mentioned in the reviews.