Fix Computers Reviews Summary

Service Quality

Pros:

• "Fantastic computer service came out to my home to set up my new Dell desktop Computer."
• "Harvey diagnosed and fixed the issue with my computer and was very informative."
• "Rapid repair."
• "He had fixed it and gave it a much needed tune up all for a reasonable price."
• "Knowledgeable and trustworthy."
• "Twice he has managed to fix my laptop and done so in a very time-efficient, friendly and patient manner."
• "Harvey did an amazing job cleaning my gaming laptop fairly quickly."

Cons:

• "This is the first review I've ever done and this service is terrible."
• "He basically wasted my whole day and cut my plans with others or contacts with other repair shops."
• "He is a hoax! A 1 star is generous."

Customer Satisfaction

Pros:

• "I definitely recommend Fix Computers."
• "A happy and now loyal customer."
• "Would recommend 10/10."
• "Couldn’t recommend more highly."
• "Absolutely fantastic service, laptop is free of bugs, adware and malware! Totally perfect reliable and honest service...and not at a rip off price too! Perfect!!"
• "I would highly recommend."
• "I can’t praise Fix Computers highly enough."

Cons:

• "He is a hoax! A 1 star is generous."

Value for Money

Pros:

• "All for a very reasonable price."
• "Good price."
• "Really great value service."
• "It was a reasonable price."
• "Good price and great communication throughout too."
• "Best price I got and worth every penny."
• "He charged a very reasonable price."

Cons:

• "He basically wasted my whole day and cut my plans with others or contacts with other repair shops."

Professionalism

Pros:

• "He clearly explained to me the potential problems."
• "He was really knowledgeable and offered several potential solutions."
• "Harvey knows his stuff. He worked tirelessly to fix my laptop and replaced the hard drive and got it working perfectly."
• "Harvey goes above and beyond the call of duty- he was a really friendly, trustworthy guy."
• "Harvey installed an ssd on my computer that I couldn’t get to work, he was extremely professional."
• "He's straight down the line, pleasant to deal with, and quick!"
• "Harvey advised me on how to maintain the laptop and even added a few extras to help to keep it running nicely."

Cons:

• "He is a hoax! A 1 star is generous."

Efficiency

Pros:

• "Laptop had overheating issues and it was fixed within a matter of hours."
• "Broke my laptop screen, dropped it off and it was replaced as good as new in a matter of hours."
• "Within 5 minutes of me leaving the hard drive with him to have a look at, he rang me to come back as he’d fixed it!"
• "Harvey saved my Christmas..No computer-no music-no party!! Thank you."
• "Laptop now runs very fast and boots up in less than a minute."
• "The laptop was fixed within 20 minutes on a Sunday evening."
• "Ready within 24 hours, flexible working hours and added features to help run my computer better."

Cons:

• "He basically wasted my whole day and cut my plans with others or contacts with other repair shops."

Communication

Pros:

• "He really can't do enough for you 100% recommend, great guy, great service, great price."
• "Flexible, fast, reliable and reasonably priced with great communication."
• "What I loved about the service was the updates I received via WhatsApp of what was going on."
• "Gave me all the options of what could be wrong with my laptop and quotes for each one."
• "He stays in regular contact and is extremely reliable."
• "Explained things without jargon and gave me really useful tips."
• "Good communication throughout and provided receipt for the work done."

Cons:

• "He basically wasted my whole day and cut my plans with others or contacts with other repair shops."