Clent Nurseries Reviews Summary
Category: Garden center Stourbridge
Food Quality
Pros:
- "Coffee was nice though."
- "Food is nicely presented and good."
- "Food is plentiful and scrumptious with a huge variety for everyone."
- "We enjoyed a hot lunch which was of reasonable quality."
- "The food is freshly made and will fill you up."
- "Lovely selection of food & do an excellent breakfast."
Cons:
- "The breakfast was awful and more like a kids breakfast."
- "When I got home, I saw that I had been charged £22.49 for a £12.99 shrub."
- "Ordered ploughmans but no brie or Stilton available."
- "I was charged £25 today for 2 coffee's and 2 tiny little quiches."
- "The meals we had were nice but the pot if tea was not at all nice."
- "Horrible, dry and cheap tasting."
- "Couldn’t believe the poor quality of the food here."
Customer Service
Pros:
- "Staff very helpful. Offered great advice on choosing and when checking out."
- "Customer service is excellent, the ladies in the cafe go out of their way to make your visit a wonderful experience."
- "Staff are great."
- "Approached three members of staff for assistance, each one was so helpful and friendly."
- "Great service as always."
- "Staff are really friendly & helpful & they have an excellent restaurant."
Cons:
- "Staff could just smile a little bit more they looked worn out or fed up."
- "Shocking customer service. I was a regular customer, as were family members who live locally but we will never use or recommend this business again."
- "National Garden Vouchers not accepted."
- "Girl on till looked stressed as it was busy."
- "The lady at the checkout is not nice and as she already heard the accent, her face has become dead."
- "Staff on the till are rude and lacking manners."
- "We regularly go to Clent for good quality plants and garden furniture. However the staff on the till are rude and lacking manners."
Price and Value
Pros:
- "Very well priced."
- "The plants here are in excellent condition much better value than say Webbs."
- "Great value for money."
- "Very reasonably priced and very clean."
- "Reasonable prices."
- "Great prices."
Cons:
- "Definitely not worth £10.95 each. More like £6.00."
- "Seriously the prices for what they serve is way off scale compared to other garden centers close by."
- "Not good value for money in my opinion."
- "It's getting a little expensive considering it's only a garden centre cafe."
- "Plants are very overpriced like everything else in this garden centre."
- "Sorry to say but in the last 3 visits I find the staff quite rude."
Ambiance and Setting
Pros:
- "Lovely little garden centre with a lovely cafe!"
- "Brilliant nursery. So much has changed since we last visited. Still great."
- "The restaurant is clean and tidy, friendly staff, very tasty food and a good range of choices."
- "Lovely garden centre. Bought a great wooden arbour."
- "Great new restaurant where staff made me feel very welcomed."
- "A lovely garden centre within easy driving distance of Birmingham."
Cons:
- "The only thing I wasn't keen on was the large overflowing rubbish container outside on the car park."
- "The gift selection was mediocre and the Christmas section very disappointing."
- "Very noisy and if you have a table near the door it is really quite chilly."
- "Nice garden centre, although plants all mixed up together."
- "Unfortunately we had taken our small Yorkie dog and as of this week ALL DOGS are banned until further notice."
- "The place was clean and tidy but seemed to be seriously short of plants."
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