Ju Ju's Cafe Birmingham Reviews Summary

Category: Restaurant Birmingham

Address: Watermarque, Canal Square, 100 Browning St, Birmingham B16 8EH, United Kingdom

Phone: +441214563384

Rating: 4.6
based on 164 reviews.

Location

Pros:

  • "Fantastic, intimately located venue for evening dining."
  • "Good canal side location and bustling brunch lunch weekend trade."
  • "A nice, quaint eatery hidden away from the hustle and bustle of Birmingham."
  • "Tucked away in the residential area of Birmingham's central canals, Ju Ju is a real hidden gem, well supported by loyal regular customers."
  • "Location was picturesque as it had a lovely view of the canal with the ducks swimming around."
  • "In a beautiful setting next to the canal, very lovely friendly staff and the Breakfast Baps are to die for!"
  • "Perfect location for an inner city cafe, just by the canal."

Cons:

  • "It’s kind of hidden away and a bit hard to find."
  • "Would recommend checking the route there beforehand, the canal walkways and bridges can be tricky!"
  • "You know when you've found somewhere that offers wholesome fresh home cooking... Why go anywhere else?? 10/10"

Service

Pros:

  • "The people working there are extremely welcoming and nice, making sure each guest is happy!"
  • "The manager was very nice about giving us 50% off, and then not charging the cappuccino because the extra charges were 'a mistake'."
  • "Just genuinely lovely people who cook good food."
  • "The waitress was very smiley, friendly and welcoming."
  • "The staff are friendly and accommodating."
  • "Service was great."
  • "The staff are very friendly and go above and beyond to ensure everything was ok."

Cons:

  • "Upon arrival we were ignored."
  • "They made us wait for an hour as I guess the kitchen was understaffed."
  • "Waited for a long time after ordering."
  • "We had to ask for our bill 4 times, at this point we really should have walked out."
  • "Service was incredibly slow once we had asked for the bill."
  • "The waitress seemed flustered by the complaints from the table next to us and tried to serve us their food."
  • "We’ve waited more than 40 minutes for our food and service was overall slow."

Food Quality

Pros:

  • "We both ordered the eggs Benedict on the breakfast menu and wasn't disappointed."
  • "Well presented jazzed up classics never disappoint."
  • "Beautiful plate presentations, and perfectly executed dishes... at a great price."
  • "The Lebanese breakfast was so tasty."
  • "The food was beautifully cooked and was extremely tasty."
  • "We had chicken burgers and chips, sounds pretty basic but was brilliant…"
  • "The food has always been great & made as asked."

Cons:

  • "The food wasn't anything special and quite expensive."
  • "Breakfast hash was a big disappointment, with undercooked snotty eggs."
  • "The food is finally served 3 out of the 4 orders came out fine however my friends toasts were completely burnt!"
  • "Food portions were small for what we paid, but the lady justified herself with 'it's all organic and free range stuff'."
  • "But was very disappointed with the food, had eaten there a few years ago and remember thinking wow the food was beautifully cooked and rich with a lovely French sauce."
  • "The food was nice but I do not feel was enough to justify the price."
  • "We didn’t receive the high quality food we are used to."

Atmosphere

Pros:

  • "The atmosphere is tranquil as the cafe is situated by the canal and the staff are very friendly."
  • "Nice atmosphere when we arrived, very busy. Lovely views of the canal and boats."
  • "A warm welcome, friendly staff with great humour and a lovely, relaxed ambience and LGBT friendly."
  • "Lovely quirky cafe, relaxed atmosphere and never fails to disappoint on food."
  • "We had a lovely view overlooking the canal and the atmosphere inside was warm, cosy and welcoming."
  • "Food was amazing, very fresh and the kids could not have been made more welcome."
  • "The staff are friendly, the atmosphere is great and the food was amazing."

Cons:

  • "Rude, unprofessional manager who doesn't know her menu (the prices nor the content), and responds to Tripadvisor reviews like a catty, petty teenager."
  • "Average, overpriced food, not worth the ignorant management and poor service."
  • "Unfortunately did not live up to expectations."
  • "Overall, overpriced and disorganised."
  • "Some staff need hygiene training, as rubbing your nose with your hand and then using the same hand to pass out desert spoons is not good practice!"
  • "Poorly trained waiters (most of which were foreign and didn't understand English)."
  • "People were smoking and vaping at tables around us, we know it's hard and might put those people off but it would be much more pleasant to enjoy your wonderful food without having to put up with people's smoke and chemical clouds."

Value

Pros:

  • "Great food, really tasty stuff. Very reasonably priced with no compromise on quality."
  • "Well worth a visit and I hear that the sunday roast lunches are amazing!"
  • "Easily 5 stars. Worth the short walk out along the canal away from the busy shopping areas and the restaurant chains."
  • "Food was delicious, they use locally sourced ingredients and donate to water aid if you use tap water over bottled."
  • "The best fish and chips can be found here - served fresh and generously portioned."
  • "Best breakfast I've eaten out ever, and so filling."
  • "Such good value for money."

Cons:

  • "The food wasn't anything special and quite expensive."
  • "Food portions were small for what we paid, but the lady justified herself with 'it's all organic and free range stuff'."
  • "The food was nice but I do not feel was enough to justify the price."
  • "Very basic and £20pp with drinks. Would have expected more for this asking price."
  • "But then the bill had 75p extra for the oat milk, plus 75p extra for the decaf. Which totally wasn't on the menu."
  • "The drinks are quite expensive, not cafe prices at all."
  • "Good & the staff are lovely but the prices are starting to get steep."

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