Cavani by Maysons Reviews Summary

Customer Service

Pros:

• "Angelika was truly so helpful and kind, she’s not just there to sell you a suit, she really does care about her customers."
• "Angelica was so warm and welcoming and immediately made me feel at ease."
• "Very excited to go back and see Angelica! She was helpful, warm and delightful throughout the process."
• "Angelika is very welcoming and she will make you feel comfortable as soon as you step into the shop."
• "We were welcomed by the lovely Angelika. She and other staff members were communicative, friendly, quick to answer queries and generally very helpful."
• "Angelika was so accommodating - we ended up back a week or two later to sort the kid's suits and she made everyone feel at ease."
• "Angelika, the manager of the shop, her knowledge and eye for detail is second to none! Angelika made each visit an awesome experience with fantastic customer service!"
• "Angelika cared for us and found exactly what we wanted, she had the perfect eye for style and gave advice on style longevity and suitability."

Cons:

• "EDIT: With another upcoming wedding I returned to Cavani for another suit, the personal touch is completely lost now and it was hard to find a member of staff that cared to help."
• "Unfortunately, whilst we were there Angelica had to deal with a lady and a very fierce looking man trying to steal one of her suits!"
• "We learnt of Cavani By Maysons at a weeding fair we attended for our Daughters up coming wedding... we arrived on Sunday morning at our appointment time and started to discuss our requirements after a little while he seemed more bothered with other customers coming in the shop than us and we were left to fend for our selves."
• "Over priced clothing, you can find better in different websites. No clear sale policy, website suggest return and refund. Shop won't accept refund ( company policy lol )."

Quality and Selection of Suits

Pros:

• "Amazing, great quality, great price. My husband and I popped into the Peterborough store today after looking for suits everywhere, instantly found the one."
• "This is a super little shop with lovely suits. Angelika who is in charge, has been taking care of us since February."
• "If you’re looking for your perfect wedding suit… this is the place! Amazing quality suits!"
• "Not knowing where to to look I spent a good hour walking up and down town clueless before walking down westgate arcade, finding Cavani by Maysons, where i was cheerily greeted by Angelica. She guessed my size perfectly and within 20 minutes had picked me out a suit I immediately fell in love with."
• "The suit (Miami) was in very good quality and fitted perfectly."
• "The quality of the suits is surpassed only by the quality of the service I received here."
• "The quality of the product these guys are supplying is amazing and really head turning!"
• "This shop is amazing! We purchased a suit for our sons wedding Angelika was so professional, knowledgeable, patient and helpful. She guided us to the perfect suit, had alterations done and we are so happy with it."

Cons:

• "Even though the suit that was sent out to me, was not an exact match to the one I tried on in store, Angelika went over and beyond to rectify the issue."
• "Visited Cavani by Maysons shop in Westgate arcade to buy a new suit, for an upcoming wedding. Was served by Angelique. She was very friendly and helpful and nothing was too much trouble. She found me the perfect suit which I am very happy with."
• "One of the best retail experience of recent years. I recently purchased a suit from the Peterborough Cavani store."
• "I went to Cavani's in Peterborough with my Best Man and Dad looking for a suit for my wedding next year. Angelika and her team did an amazing job of finding me the right combination of blazer, waistcoat, trousers, shirt and tie."

Pricing and Value

Pros:

• "The suits are at good prices with a 10% discount for wedding party suits."
• "(And the price was a steal.)"
• "The pricing is extremely competitive, and they offer an incredible range of styles, fits and colours."
• "The suits were fantastic, well tailored and ideal for the extreme heat of Italy in June, even short sleeves on the shirts."
• "The whole outfit including 3 piece suit, shirt, tie & pocket handkerchief & shoes (with spare laces) were far cheaper than any other shops."

Cons:

• "Over priced clothing, you can find better in different websites."
• "Found this little shop tucked away, almost missed it. Yes, a tad more expensive but you're not just paying for a suit, your paying for personal service, guidance and honest opinion."