Sai Fashions Reviews Summary

Customer Service

Pros:

• "Staff can be very helpful if they know you will definitely buy."
• "The staff are so helpful, I’ve been several times now and I’ve never left disappointed."
• "Staff were really nice and helpful, I wanted to alter my dress and make it a bit of me, and it came out more beautiful than I imagined!"
• "Staff have answered my many queries via their instagram direct messages and provided videos and photos of outfits I have requested to see."
• "There was a young girl who was very helpful, and did spend a lot of time with us."
• "Staff very polite and actually going out of their way to help me choose my outfit for my big day."
• "Went to get a bridal outfit for my sister in law. Staff were extremely helpful."

Cons:

• "Extremely rude owner with appalling customer service skills."
• "Unfortunately lack basic customer service skills."
• "Stand over you like a halk and the manager owner can’t even crack a smile."
• "They have no customer service skills."
• "Unprofessional, rude and taking advantage of vulnerable people!!"
• "Really bad experience, the staff especially the cashier which I think is the manager as well manager is abrupt and VERY rude."
• "Customer service is the worst I’ve ever seen from a shop keeper. So rude an arrogant."

Product Quality

Pros:

• "A nice variety of colours, fabrics and designs that are up to date with latest trends."
• "Great style, respectable price, quality clothes."
• "Their outfits are great value for money and they do good offers too."
• "Bought a very reasonably priced bridal dress from here and it looks stunning."
• "I fell In love with the dress and the quality."
• "The quality of all the jackets and waistcoats are of the highest quality."
• "They have the most stunning pieces, prices are very reasonable."

Cons:

• "THE quality was actually like tissue paper would never recommend."
• "Bought 4 suits the same for a wedding. The day we wore them, they tore within 30 mins."
• "During the sale period the clothes are trash just marked down."
• "Shop is overpriced."
• "The sales are rubbish and the clothes are absolutely horrible and super expensive."
• "Cheap quality of the garments yet the high price tags."
• "Most terrible place and choice of clothes, out dated Fashion and material is absolutely Rubish give you rash."

Shopping Experience

Pros:

• "Always find something nice here."
• "Well stocked shop with plenty choice and when on sale, the items are reasonably priced."
• "Amazing Bridal experience from Aunty Rehana the moment I stepped into the bridal area."
• "Very very good experience just as good if not better as they were 6 years ago when we purchased clothing for my brother's wedding."
• "Parking is available round the side and will definitely recommend to all!!"
• "Got mine and my partners wedding outfits from here and my bridal jewellery. Outfits were beautiful and just how we wanted them."
• "Never had a bad experience here and try to go at least once a quarter."

Cons:

• "The building is tight, changing rooms aren't good."
• "Very claustrophobic store."
• "The makeshift changing rooms are small and they tell the women's to use the men's changing rooms when the women's are full."
• "I'm not surprised this shop has been empty on the 2 occasions I've been there."
• "The sales are rubbish and the clothes are absolutely horrible and super expensive."
• "Place is not cleaned either Rubish was all over the floor."
• "Bit run down."