Franco Manca Earl's Court Reviews Summary

Service

Pros:

• "Brisk but friendly service."
• "The team are friendly and efficient."
• "Great service from a great guy. Definitely deserves some positive feedback and recognition for his outstanding work and excellent customer service."
• "Service was great - staff were friendly, accommodating and our food arrived very promptly."
• "Delicious, affordable and great service!!!"
• "The atmosphere is nice and the service from the girls is perfect."
• "Great customer service and done completely from the conscientious staff."

Cons:

• "The staff are rude and service terrible."
• "The service is absolutely awful."
• "The service was very bad and unfriendly."
• "Service is pretty slow - we had to call them twice to get our order."
• "service was fairly poor, we only had just put our coats on the rack and literally just sat down and the waitress asked if we were ready to order."
• "Service for takes away quicker than inside customers."
• "Service has deteriorated significantly since our previous visits. Waiting times have increased dramatically."

Food Quality

Pros:

• "The best pizza! Number 6 - with the ham and mushrooms is it? That's my fave."
• "The sourdough base is lovely - flavoured and chewy but the 50sec oven says it all - the base is too charred and the charred areas overpower the flavour of the sourdough."
• "Great Napoletano pizza, wood fired with a proper texture and taste."
• "One of the best pizzas I have had in years, made and cooked right in front of your eyes."
• "The pizzas are thin base and absolutely stunning."
• "Each pizza is made with care and you can tell that by the quality in taste."
• "The pizza was very good - the sourdough crust makes it!"

Cons:

• "Too much crust! Which probably means they didn't sauce enough area of the dough."
• "Pizza was ok, could have done with a bit more tomato sauce, slightly dry."
• "Just shocking. Toppings thrown on, some of the pizza had no topping at all and they didn't even bother to slice it. Looked awful and was definitely lacking in taste."
• "That sourdough is nothing special, but topping was absurdly minimalistic."
• "The toppings were meagre and poor quality meat."
• "The pizza dough was if rubber like consistency, and lacked taste."
• "Possibly the least enjoyable pizza I have ever eaten and I love pizza."

Value for Money

Pros:

• "Fills you up on a budget."
• "They also have promo any pizza for £6 which is fabulous."
• "They were all reasonably priced!! Very affordable!!"
• "It was a delicious pizza and not very expensive."
• "At last - Franco Manca comes to Earl's Court - not only the best, bust also the best value."
• "Prices would be low even if it wasn't in London."
• "Prices from £5-9 per pizza."

Cons:

• "The cider had nothing special, though the asking price wasn't low."
• "What an overpriced disappointment."
• "Not worth the price."
• "Poor pizza no.5 soooooo much garlic and Nero d'avola not good."
• "One dip was missing (and they're not that cheap)."
• "It's a cheap pizza but also very poor in quality and ingredients."
• "I think this pizza was literally dipped into charcoal its so dark underneath."

Hygiene

Pros:

• "The restaurant was very clean & I liked the very nice layout & vibe."

Cons:

• "Discovered that they store your credit card details without consent although they force you to create and account to order."
• "The hygiene is questionable, since we saw a hair in the dough."
• "The service is absolutely awful. They kept us waiting for ages & were very confused. Besides, the pizzas were overcooked and the dough was way too thin."

Ambience

Pros:

• "It'd be such a cool place to sit and enjoy a couple of glasses of red over a pizza with friends."
• "These are often found conveniently near tube stops, and I like the outdoor seating at the one near Russel Square."
• "cozy authentic Italian restaurant with great pizza and wine."
• "Great vibes and atmosphere as well as yummy food!"
• "Perfect environment to spend your dinner, the staff is very friendly."
• "Cosy surroundings- lovely little place, with a big heart to it."

Cons:

• "I have endured the music that was too loud (like in too many restaurant in London)."
• "Sweltering hot in the restaurant."
• "The tables at the front are a little close together."
• "The staff was nice, but the interiors bit meh."
• "Not much space for pushchairs and no children's menu but children are welcome and highchairs are available."