Ozlocks Locksmith Hemel Hempstead Reviews Summary

Customer Service

Pros:

• "Really great service with OzLocks. From initial communication to completion, Chris has been efficient, polite and accommodating."
• "He was knowledgeable, friendly and fast. From my initial call he worked to make sure there was a resolution before coming out which I was very happy with."
• "Chris took a look at a faulty lock on our door and advised (step-by-step) what the issue was."
• "Chris came out to us very quickly and did a great job replacing the damaged lock on our door."
• "Chris came round and did a superb job on our communal front door. After initially speaking on the phone, Chris arrived promptly."
• "I had a fantastic experience with Ozlock, the local lock service in Hemel Hempstead."
• "Absolutely brilliant, Chris came out late on a Friday night as my lock had broken and I couldn’t get in."
• "Chris from Ozlocks responded very quickly on a Sunday call out for a snapped key in a bifold door lock."

Cons:

• -

Efficiency and Promptness

Pros:

• "Chris at Ozlocks Hemel Hempstead answered my call in desperation within 20 mins her arrived and saved me from being locked in."
• "He reviewed, identified the issue and fixed it all within 20 minutes."
• "Chris came round and did a superb job on our communal front door... had diagnosed the problem within seconds."
• "I am not normally given to leaving online reviews but in this case I must make an exception as Chris... was able to open the door without doing any damage."
• "Top rate service, Chris arived as agreed, quickly diagnosed the issue and sorted replacing the locks."
• "We unfortunately managed to lock ourselves out after arriving home from holiday. Chris was amazing from our initial phone call to arriving and unlocking within an hour."
• "I called Chris as I had locked myself out of my flat, he came within 15 minutes which I was not only impressed by but extremely appreciative."
• "From start to finish I knew we were in safe hands. Chris was very knowledgable and knew exactly what parts I needed just from sending his a picture of the key!"

Cons:

• -

Cost and Value

Pros:

• "The cost for the service was very reasonable - I'd be happy to recommend him to anyone needing a locksmith."
• "Not only was Chris fast in responding to the plea for urgent help but he was the absolute model of calmness and sensitivity... the amount he charged for this exceptional level of service was incredibly reasonable."
• "The very next day, we found ourselves locked out, and Chris once again came to our rescue, swiftly getting us back inside. His responsiveness and willingness to help in our time of need were truly impressive."
• "Polite, understanding, efficient, professional and didn't take advantage of the situation as I know others do. He was reasonable also on what he charged."
• "Chris was able to fix this very quickly and without any additional cost for new locks/keys."
• "Super timely service from a knowledgeable tradesperson. Very efficient & professional with reasonable rate of charges."
• "If I could rate Ozlocks 10 stars I would. Chris is amazing... and within 2 days Chris changed all 5 locks without any damage to the doors."
• "Locked myself out of the house on a Saturday evening. I gave Chris a call and he arrived very quickly... and for a reasonable price."

Cons:

• -