HAIRJES Reviews Summary

Category: Hairdresser London

Address: 53 Westbourne Grove, London, W2 4UA, United Kingdom

Phone: +442072433002

Rating: 4.8
based on 139 reviews.

Staff and Service

Pros:

  • "The staff are so friendly and they never forget their clients."
  • "Erkan is an experienced and seasoned hair dresser and stylist who will not only make you laugh, but will deliver an outstanding service too."
  • "The entire team is professional and friendly."
  • "Tams is just wonderful and very skilled!!!"
  • "Erkan, who is wonderfully chatty and puts a lot of effort into making sure the haircut is good."
  • "Alessio did a fabulous job and Ami took care of me… It is a place where I felt completely relaxed and the positivity that flowed around the salon was infectious."
  • "Erkan is a ‘hair guru’ and I love the ‘natural’ look he achieves so skillfully with my long hair."

Cons:

  • "For a half head highlights + cut/blow dry £285 is a bit much!"
  • "I felt cheated."
  • "I was charged a far higher amount without explanation."
  • "I have tried making contact with HAIRJES several times but the owner has not returned any of my calls and has refused a refund."
  • "Without doubt this has been the worst hairdressing experience I have ever had."
  • "Very unprofessional, dated and unqualified way of working. Avoid at all costs."
  • "I was charged £20 for a 5 min trims of the length of my bangs, the hairdresser was arrogant and my bangs were done badly - no layers and way shorter than I asked for."

Salon Experience

Pros:

  • "The entire team at this salon is amazing; the ambiance is relaxing and comfortable, making every visit a true spa-like experience."
  • "Super friendly staff and massage chair while getting your hair washed (always a plus!)."
  • "The whole shop is so welcoming and friendly, I always have the best experience going."
  • "Great atmosphere and high quality hairdressing."
  • "Nice coffee and biscuit with haircut, attention to detail."
  • "The team was very warm and welcoming, making sure that you felt right at home!"
  • "The atmosphere is super friendly and relaxed. 100 stars for the review 🌟."

Cons:

  • "I had the hairdressing experience from hell at Hairjes."
  • "Be warned, they may flatter and pander to you but they are expensive and not necessarily good enough to warrant it."
  • "Sufficed to say, the haircut is okay but not at all worth the price. Hair does not look good post wash and without a blow dry (which is the minimum I expect)."
  • "Once I confronted the owner he simply said ‘you have to come back whenever Sophia is in because she did you hair’ instead of owning up."
  • "Its worth of money."
  • "The way Alessio washed my hair was so full of care, and the head massage he gave me was unbelievable."
  • "They will give you the best treatments for your hair and the best advice as well as giving you exactly what you want!"

Quality of Hair Services

Pros:

  • "Sophia meticulously cut my hair both wet and dry and made sure that it was perfect."
  • "I have blonde hair and he always gets the colour right and makes it look perfect!"
  • "Kristpas has highlighted and cut my 14 year old daughter's hair and was able to give her the fresh look she wanted, but appropriate for her age."
  • "Amazinggggg Hairdressers I Have Been Several Times to have My Hair cut, Professional Service From all staff!"
  • "Got the best haircut. I have thick hair and it’s very hard to manage and he thinned it well and was precise with how much hair I asked him to cut."
  • "I have curly /frizzy hair (of India/Caribbean decendance) and it is never easy to find a good hairdresser. Christoph did my blow dry and it was amazing."
  • "Got my hair highlighted by Erkan. Exceptional service, and just a clear dedication to execute exactly what the customer wants."

Cons:

  • "Since then, my hair has never been the same. It’s life-less, I had to cut it numerous times, and it’s still recovering."
  • "Is just that the prices are way too high and for what I got I think I got overcharged."
  • "So thankful for an amazing hair cut and colour, the first time I’ve been to this salon and the first time I’ve ever really loved my colour!"
  • "Erkan, Joanna and their team are extremely professional, knowledgeable and welcoming."
  • "Cem is an excellent hairdresser I would highly recommend him. He is very professional and knows what he is talking about."
  • "The salon is very well located, extremely clean and the ambiance is great."
  • "Erkan is an amazing hair cutter and colourist - I am regularly stopped to ask where I get my hair cut/coloured."

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