Parkway Specialist Cars Reviews Summary

Customer Service

Pros:

• "They are very good on communication, another plus for me, they do whatever they say they’ll do & quickly."
• "The guys here treated my wife and I with great respect and politeness from start to finish."
• "From the start, Mark and team were very helpful and courteous answering any questions and helping with logistics."
• "Always kept informed on what was happening and every email or phone call was answered without delay."
• "The staff were so helpful, that nothing was too much trouble."
• "Excellent communication. Low pressure environment and the car touch wood so far has been a gem!"
• "He is very knowledgeable, friendly doesn't fall into the car dealer hard sell arena."

Cons:

• "Arrived at the sales room at 3pm on Saturday and the place was locked with no one on site...if this is the standard of help before you part with your money then I can only say don't bother giving them your money!!!!"
• "I was left to discuss the issues with Parkways delivery driver as Mark (the owner) would not speak to me on the phone."

Quality of Cars

Pros:

• "The car most defiantly did not disappoint, it was sitting waiting and looked just as good as it did from the photos."
• "The car was in fantastic condition, exactly as described."
• "The car itself was without a doubt the best example around that I could find and certainly lived up to my expectations when I viewed it."
• "The vehicle we purchased was presented in the showroom in pristine condition and also when we collected it, they made it look even better."
• "The car, albeit only having covered 29,000 miles is effectively in as new condition and with very little detailing will be absolutely mint."
• "The Mercedes I picked up from that was as described if not better, really immaculate and well cared for and the handover documentation was very comprehensive."
• "They have a fabulous selection of Secondhand specialist cars."

Cons:

• "It also had accident damage repaired with DB9 parts rather than Vanquish parts."
• "The car broke down on the way home so I had it relayed to an Aston specialist in Bedford who showed me why the car should not have passed the MOT."

Buying Experience

Pros:

• "The whole buying process was professionally handled and seamless."
• "A very friendly knowledgeable Johnathon who didn't pressure sell at all dealt with everything, a totally hassle-free experience."
• "Can’t praise these guys highly enough, and would certainly buy from them again."
• "The entire buying experience with Parkway Specialist Cars has been pleasurable from start to finish."
• "A very relaxed process with no high pressure selling applied."
• "No pressure sales environment, exceptional stock, genuine people; knowledgeable, interested and honest."
• "A really pleasing experience buying a high-quality car."

Cons:

• "I bought a car after originally seeing it on eBay...turns out the car I've purchased needs an engine re build at a cost of 10 k absolute charlatans."
• "Please don't be conned by them."