Morrisons Reviews Summary

Food Quality

Pros:

• "The hot chicken in the deli section is outstanding. 5 cooked chicken thighs for £3."
• "Bread is always Tasty! Veg is mostly fresh!"
• "Great food. Beef brisket wrap with slaw, waffles were lush, light and fluffy."
• "Their meat is of very good standard at a reasonable price."
• "Definitely try the make your own pizzas! They’re the best oven pizzas I’ve eaten in a long time."
• "The bakery is always very well stocked and very highly quality for money! Try the cinnamon buns!"
• "Good selection of beer and produce at competitive prices."

Cons:

• "Rude staff no consistency no heart in their cooking/chef."
• "The full breakfast had raw tomatoes and under cooked bacon."
• "When I got home I opened up the pizza box to find it blackened around the edges and with blackened meat too."
• "Those thighs and skin were tough and rubbery."
• "The cafe ran out of food (apparently) so went inside and ordered a pizza."
• "Very disappointed with the condition of our Christmas food order."
• "Just had breakfast at the cafe... wow what a let down.... morrisons cafe was sooo nice before but this time."

Customer Service

Pros:

• "I just want to say a big thank you to the guys in the petrol forecourt."
• "Staff was helpful and friendly."
• "Had a meal in cafe very clean displays nicely presented staff helpful and friendly."
• "Very nice checkout lady who looked after me thank you."
• "Your staff were kind, caring and friendly."
• "Gentleman on the butchers section, really went out of his way to slice me and my partner some steak."
• "A member of staff from Morrisons was near the ATM and she shouted to me that my money had come out after all and she handed me the £250."

Cons:

• "Staff were rude, impatient and basically pig ignorant."
• "Absolutely disgusting treatment by their night supervisor."
• "Staff are rude, and just don't wanna assist you."
• "I found the woman controlling the queue to go in rude and patronising."
• "Rude staff slow service continual mistakes on prices."
• "The till operator was in so much of a hurry to get on his break he was throwing my shopping at me through the till."
• "I found a lot of staff are not wearing face masks and coming close to customers."

Store Layout & Facilities

Pros:

• "Self checkout was straightforward and easy parking-always a good store and nice restaurant."
• "Very big hyper market with all items as below."
• "Good Store! Fresh Meat is a lot Better than a Few years ago, Butchers are really Helpful!"
• "Full size supermarket. Excellent parking and within walking distance of many other 'typical' retail-park shops."
• "Brilliant car park plenty of spaces."
• "It has a large car park and is easy to park with Petrol Station."
• "Well laid out supermarket with cafe, toilets and Market Street selling quality food products."

Cons:

• "The entrance and exit to the place needs to re thought as its becomes a nightmare at times."
• "The urinals were broken and so were the locks on the cubicles."
• "The store has gone considerably down hill. The shelves often have large empty spaces and dont seem to be restocked as often."
• "Complete and utter chaos when it comes to paying for online shopping and their tech department are useless."
• "Do not like the new layout in the stores."
• "The layout of the entrance/exit can be a bit of a nightmare for social distancing during busy times."
• "Can be a problem getting out of the car park at times in busy periods."

Value for Money

Pros:

• "I love the range of gluten-free food they have for my wife, this makes it much easier for us!"
• "I particularly like the fresh produce section and always feel that there are a good range of offers to make me feel like there is a deal to be had and tempt me into a purchase I hadn't intended on making."
• "Only used the restaurant today. Sausage egg chips and beans, only £2.80 today. Bargain ample plateful."
• "Cafe is good value for money and food is usually of a good quality."
• "Price of food in the supermarket is excellent. I would recommend signing up to their emails."
• "Plus the Morrison more card is very good - I occasionally get £5 vouchers for my shopping."
• "Everything is available and in reasonable price."

Cons:

• "Normal large supermarket chain with over priced product's."
• "Food out of date by 3 days in some cases but when you point it out to customer service you get called a liar."
• "The cafe is the most unorganised one in the country."
• "Petrol & Diesel is always more Expensive than Asda & Sainsbury’s it’s a real ripoff."
• "Very disappointed, traveled across the city to try the store out, my wife cannot walk very far or stand for any length of time."
• "The so called 'special offers' can be purchased for less in other shops if people can be bothered."
• "It's a supermarket. You'll get no complaints from me. EDIT: Been back, astonished how nearly everything I bought cost MORE than it would have in Sainsbury's."