Jane Plan Reviews Summary

Category: Delivery Restaurant London

Address: 2 Mills yard, London, SW6 3AQ, United Kingdom

Phone: +442034894770

Rating: 3.2
based on 145 reviews.

Food Quality and Taste

Pros:

  • "So far, so good. Tasty food, finally eating properly 4 times a day."
  • "I have been on Jane Plan now for 9 weeks and I have lost 16lbs. I find it very easy to follow love the meals and snacks."
  • "I love Jane Plan!! I have lost nearly a stone in my first month."
  • "The meals I've had are full of flavour."

Cons:

  • "Was probably the most disgusting thing I have ever eaten.!"
  • "Pathetic would be an understatement. They are poor in flavour & almost all meals are absolutely tiny."
  • "I find the food not as interesting as the photos they advertise, food mostly spicy and I am throwing away more than I’m eating."
  • "Omg .. I got food and was mouldy.. biscuits were also stale with funny taste."

Customer Service and Delivery

Pros:

  • "Jane Plan Customer Service replaced them for me. All very positive ☺️"
  • "My box came when I was told it would come and the customer service I've received has been brilliant."
  • "The customer service staff are always friendly and easily available if you need to ask any questions on meals or adjusting plan, would definitely recommend!"
  • "I recommend Janeplan because of the great variety of meals and convenience. They do not only send the meals to your door - as a member, I have also received support from the customer service team and nutritionists when needed."

Cons:

  • "The delivery did not turn up on due day (still has not at time of writing) and is now 6 days late. They do not answer the phone or emails."
  • "Absolute scam - don’t bother, you sign up for a “discounted” subscription. The broken damaged box get delivered delayed by 2 days."
  • "Well as always with these subscription-based things, they make out you can try it and see how you get on but they make it awkward to cancel."
  • "Ordered a week ago, still waiting for delivery from ideal world TV, even though they debited my account the very next day."

Cost and Subscription Issues

Pros:

  • "It has been said time and time again that BMI is an archaic and essentially incorrect way of measuring people, yet this company STILL thinks it is appropriate."
  • "Jane Plan is the easiest and best dieting plan I have tried."

Cons:

  • "Furthermore, my friend decided to cancel any further deliveries of her Jane plan diet, telephoned to cancel, and has been charged £200.00 to cancel."
  • "Then the real disappointment is the food, pathetic would be an understatement. Then due to unforeseen circumstances (sent away with work) you are unable to complete your “subscription” you are then charged an exorbitant amount to cancel your contract."
  • "Well not a good experience would my wife use it again no way one complete rip off for £299 for a month then the cus cus was off."
  • "Save 100% why does anyone need a Jane plan??? Do you not have a mind of your own? Don't believe the marketing."

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