Dexters Northfields Estate Agents Reviews Summary

Professionalism and Competence of Staff

Pros:

• "Blair at the Dexter’s Northfields office provided a first class service."
• "Blair displayed a high level of professionalism, competence, and attentiveness throughout the entire renting process."
• "They were able to provide me with a range of options that matched my criteria, making the search for the perfect rental property a breeze."
• "Marc in particular was very helpful throughout the purchase process, keeping us informed."
• "Their services are professional, set on your needs and requirements."
• "Dealing with Ed and William ran like clockwork."
• "Really happy with Dexters since they became my lettings agent in 2019."
• "I would like to say a BIG thank you to Ruchika and Jessika for helping me find my new home. The service was superb."

Cons:

• "I had my worst experience with this office. Me and my family was renting a flat from them and they insisted for the long term agreement."
• "Generally estate agents are not among my favourite groups of people to deal with."
• "I've rented a flat though this agency last year. I have been directly lied to by two agents."
• "A team full of Conmen. Absolutely disgusting and full of liars."

Communication and Responsiveness

Pros:

• "Blair was extremely knowledgeable about the properties available and took the time to understand my specific needs and preferences."
• "Appreciated his responsiveness and proactively too."
• "They were very supportive throughout the process and made it easy with better communication and prompt responses."
• "They took into account our situation and our needs and were so friendly and helpful every step of the way."
• "Chris was always available when needed and was very accommodating of our various requests before our move date."
• "In particular, Will and Chris have been exceptional. They have been attentive to all my needs."
• "Dom is totally professional and has all the answers."
• "He was friendly, informative, responsive, personal and professional."

Cons:

• "We left the house after 3 months. We found washing machine not working, kitchen's hob not connected to the gas, wardrobe broken, missing smoke detector and carbon monoxide alarm and pest infestation and further problems."
• "I've been dealing with Dexters now for well over 10 years and would highly recommend them as agents."
• "They were enthusiastic in selling our property from the start and showed a lot of effort during the development phase and afterwards."
• "I had a very good experience with Dexters Northfield Estate Agents."

Efficiency and Effectiveness

Pros:

• "They managed to get a legal addendum to the AST sorted no problems."
• "They chased all the steps of the buying process proactively too."
• "They provided an excellent service - professional, prompt and determined!"
• "Maria Andrino particularly impressed me as her experience seemed extensive despite her tender years."
• "The move-in was expertly handled by Daisy in Property Management and the whole process was seamless and stress free."
• "Lucy understands my needs and requirements, which is very hard to find from an agency."
• "The team achieved over 101% of the asking price. The sale completed a mere 63 calendar days after the property was first listed on the market."
• "Fabio from the Dexters Northfields office was great, my partner and I are very early on in our property search but he was very informative."

Cons:

• "After a slightly bumpy start with a different member of staff, absolutely delighted with the service received from Marc Edge."
• "The Dexter Agency provided an excellent, efficient and professional service."
• "I had a great experience finding an apartment with Dexters, I was registered with a few agencies and I must say Dexters by far the best!"
• "I was very happy with Dixters and very grateful for the wonderful and continuous services with me from the beautiful Maria."