Prime Motors Ltd Reviews Summary

Service Quality

Pros:

• "Outstanding service, totally different service to the other clown who has been working on my car who didn't provide satisfactory service."
• "Excellent service, really friendly and offers great customer service."
• "Quick and on point, provided me all the information i needed and completed the job in no time."
• "Great service, good experience, price was reasonable and happy to help, talked through the job in detail."
• "Great service. Owner takes his time to explain in detail everything that has been worked on and things that might need working on."
• "Very professional service, I have had MOT, clutch repairs and tyres from this garage and I cannot fault the work."
• "Customer service is great and overall service is top quality, been a regular for years."
• "Fantastic business and professional, they are absolutely courteous, extremely helpful and go beyond the actual job to give excellent customer satisfaction."

Cons:

• "Booked for an MOT. Was told to get there in the morning and I would have my car in the afternoon. On the day, was told they are already booked and I should have rang again to check."
• "Had some money closed away in a compartment in my car, when I’m driving off I realise it’s missing, tried calling but no answer, thieves!"
• "terrible!!! swapping tyres from winter to summer they just do balance of front?! very low knowledge about proper procedures when fitting new tyres."

Price and Honesty

Pros:

• "Prices are reasonable and the work is 10/10. Thank you for completing my service."
• "Quick turnaround obviously - but most importantly the fact that he was so honest and clear about what was needed to do made me feel at ease!"
• "Very honest and trustworthy support. My first visit to Prime Motors Ltd and I will certainly be back for my car service."
• "Great range of tires second hand, budget and new. All. Mechanics are very skilled and are always willing to help you out and to give you and honest diagnosis and reasonable price to fix."
• "The most genuine motor shop in the area, very honest, no over priced quotations, no intention what so ever to take advantage of the customers."
• "Alex the owner is very helpful and genuine. I highly recommend prime motors. It’s rare to find a garage that’s not just trying to make as much money from you as possible."

Cons:

• "Went for a replacement tyre following a puncture and was delighted at the superb service. Reading the reviews prompted me to try Prime Motors Ltd and I was not disappointed."

Customer Service

Pros:

• "Dealing with Alex is always a great experience. He's a very genuine man, with incredible knowledge and experience."
• "I've just had my car serviced first time at the garage and the car drives brilliantly."
• "I received outstanding service from Alex i required 2 front tyres for my daughters smart car Alex ordered them & contacted me next day."
• "This Forage is very helpful. Whenever I go there they give me professional service. Staff are very kind, polite and always happy to bring a smile on their customers' face."
• "Great dealing with Mr. Sikander, his customer handling skills are invaluable. Liked the services each time I visit the Garage. Thanks for Great Services. Keep up the momentum."

Cons:

• "One of the best Garrage in town, owner is quiet friendly and honest guy he always gives me worthy advice and reasonable quotes."