Part Worn Tyre Warehouse Reviews Summary

Customer Service

Pros:

• "Pav is super friendly and efficient, great customer service from him and works quick along with good quality work."
• "Can't recommend these guys enough, they're all really friendly and helpful."
• "All the staff are friendly and professional especially Pav he's a really decent guy and easy to get on with."
• "The Customer service was on point. Very friendly and helpful."
• "Eboni the receptionist was so polite and welcoming as well as the helpful lad who dropped my car off at my home."
• "The lads are naturals when it comes to customer service, the first question I was asked didn't concern my wheel nut locks, rather how much sugar I wanted in my tea."
• "Very friendly and extremely helpful thanks Nick."

Cons:

• "The Polish lad was so rude and Try to charge me £120 for a part worn tire."
• "One mechanic was screaming and swearing at her about customers not getting their locking wheel nuts ready."
• "The guy who handles the customers brought someone in from the back of the queue and when I pointed out that I am next he lost it completely and started shouting at me."
• "Absolutely joke this place! Bad Service from start to finish."
• "Nobody to explain the new system and from today's experience, very poor customer service."
• "Used to be good but they've made loads of changes and it's a shambles all round."
• "I will never go back there. I would have expected an apology but I'm just glad I got out of there."

Pricing

Pros:

• "Very reasonably priced and the owner will spend time to advise you and give you cost saving yet honest tips about what needs doing with your vehicle."
• "Reliable prices and very fast service - got my car ready after 20 minutes."
• "Very reasonable prices. A hidden gem."
• "Needed tyres sorting for MOT and was given an amazing deal."
• "It only took 15 minutes and the price was very competitive."
• "These guys are fantastic, called early Saturday morning before they’d opened as found a nail in my tyre. Pav advised me to bring it over, 20 minutes later nail removed and works done, and only £20."
• "I was taken care of promptly with two lovely part worn Michelin's with plenty of tread all in for £80 fitted."

Cons:

• "The prices have suddenly become sky high also i see a new team in reception."
• "Expensive. I was tired and not thinking straight. Paid about 50% over what I should have paid, For £30 more per tyre I could have bought new."
• "The tyre they sold me had a huge missing chunk out of the sidewall which was covered with the masking tape they write the price on."
• "I later found out I could get it brand-new for £90."
• "The labor charge is unacceptable £70 an hour and minimum they are charging 2 hours even though it might take less than hour to finish the repair."
• "Basically, because I lost my lock wheel nut, he could simply not proceed with MOT at all."
• "These guys have damaged one of my wheels very badly."

Efficiency

Pros:

• "Great service. Filled in the online form late on Friday and got a call Saturday morning."
• "Had it fitted and back on the road within 25 minutes."
• "I dropped in on the off chance they could change my tyre so I could get to an appointment and couldn't have asked for better service."
• "Good service even though it was busy kept seeing if I was ok waiting."
• "After waiting for 1 hour to get some tyres fitted, I was next to go in."
• "Straight in and out. Fantastic price with fantastic tyres."
• "He jumped on it straight away and sorted me out in 20 mins for £150 very friendly very efficient just what I needed when I had my wife and two kids waiting got me back on the road."

Cons:

• "I was booked in for a 1-hour MOT on my lunch that ended up being over 4 hours as they were short staffed."
• "Took a little longer to do tyre tracking test but didn't mind as the service was good."
• "I've been a customer here for years but went today and it was just chaos."
• "While I was there, another customer complained that they did work without her authorisation and they were demanding payment."
• "Another customer complained that they did work without her authorisation and they were demanding payment."
• "Used to be good and I've used here for years but now it just feels like another shady place that I'd rather not use."
• "The tyres are now stored outside in the elements under the rain and sun."