Sushimania Reviews Summary

Food Quality

Pros:

• "The sushi is better quality and the servings/cuts of the sushi are a lot more generous than other places."
• "Sweet potato sushi and teriyaki salmon were my best!"
• "The food is delicious, particularly the chicken teriyaki! Everything is cooked fresh and is piping hot when you receive it, compared to buffets."
• "The sushi and sashimi is fresh and excellent, in particular the salmon."
• "Fresh fish, freshly baked items from the grill. It all tasted brilliantly."
• "The food and fish quality is super fresh and extremely tasty!"
• "Great portions of salmon sashimi in particular but also some of the freshest and tastiest tuna I've had."

Cons:

• "The food would not arrive after ordering numerous times and when some of the orders came it was as if I was eating what I can best describe as matter, would be an outrage to call it food."
• "Agedashi tofu was not tasty, chicken katsu was overcooked."
• "Wouldn't be surprised if it was the sushi as it tasted several weeks old."
• "King Prawns and Prawn katsu are way too oily."
• "The ramen was tasteless like it was made with tap water."
• "Warm sushi, overcooked noodles and soup that tasted of water and a hint of seaweed."
• "The food was disappointing, particularly the sashimi which are not fresh."

Service

Pros:

• "App worked effortlessly."
• "The staff are also very friendly."
• "Friendly and helpful staff."
• "The staff are attentive, helpful and assist quickly."
• "Highly recommended!"
• "Excellent customer service."
• "The staff are super friendly especially Lilly who always makes sure we have everything we need!"

Cons:

• "Terrible, 7pm on a Saturday evening and it's complete chaos."
• "very bad customer service. didnt feel very welcoming at all."
• "One of the servers could do with some training, she just slammed the food down on my table without looking."
• "On my visit I was talked to in a rude way. I was told, not asked to move on 2 occasions."
• "The most horrible experience I’ve ever had in a restaurant, I felt threatened the assistance manager shouted at me in front of the whole restaurant."
• "They weren’t that busy but the staff were dismissive and rude."
• "Very poor service, waiters wandering round trying to work out who ordered what, took an age for us to get someone to explain how to order."

Value

Pros:

• "The half price menu really makes sushi affordable for all."
• "You can get a quite a lot of food choosing 'all you can eat' for reasonable price. Quality of the food is avaraged, nothing special."
• "Excellent service, such amazing value!"
• "Not too expensive and you can try a lot with All You can eat option."
• "Half price after 10pm and clean restaurant nice decor."
• "The all you can eat is a nice way to go large with good sushi and food, but not end up with a huge bill."
• "So arrive at 2200 and get the half price menu and you can feed fully each person for around £12."

Cons:

• "The establishment seem to care more about quantity than quality and focuses more on making money than customer satisfaction and service which is a shame."
• "The Finchley Branch and Head Office's attitude being informed of the food poisoning was appalling, pretty dismissive."
• "96 GBP bill came because they didn’t warn us!!"
• "Little bit on the pricey side for regular visits."
• "I would personally not go back especially that it's not the cheapest for sushi buffets and the quality is quite bad."
• "Additionally, the prices were exorbitant."
• "The price has also increased for the all you can eat and the place which I use to go for the past 6 years has turned horrid."