Oodles Manchester Reviews Summary

Delivery and Packaging

Pros:

• "Definitely might visit again soon."
• "The locals love their oodles box."
• "Fast service, good selection and menu gives info on level of spicyness."

Cons:

• "The box was ripped, it had spilled everywhere and it was a whole mess."
• "The food packaging, which caused my food to leak juice and made a right mess."
• "The box arrived packed like a house brick, with everything merged together into one stodgy block."
• "Ordered via Ubereats and my box was missing chicken and half of it was just sauce."
• "One suggestion from me would be for them to mix it all together rather than layering rice, noodles and chicken on top."
• "Who puts egg fried rice at the bottom and noodles at top and the chicken which is dry and bland."

Customer Service

Pros:

• "Shruti was very warm and welcoming and immediately made me feel comfortable."
• "The staff were welcoming, the service was quick."
• "I've ordered twice from there right now, and its quality certainly makes me come back for more."
• "The young lady who served me was really friendly and helpful."
• "Had great service from Ani today as well, got to try some free food to help me decide on a topping."

Cons:

• "RACISM... We've decided not to return to this restaurant."
• "The staff they recruit arrogant, unethical and totally disrespectful."
• "The refund will take days so now she is just left without anything."
• "Their customer service is absolutely horrific, horrendous, dehumanising, patronising, disgusting, disrespectful."
• "Everytime me and my Friends walk into the place we feel so unwanted."

Food Quality and Taste

Pros:

• "The food was lovely, The right amount of spice and portions were good."
• "The food tastes ok. The kitchen cleanliness and the service must be improved."
• "Decent place, ordered a large chilli chicken with udon noodles and egg fried rice."
• "Really enjoyed the food here, was fresh and spicy."
• "I ordered the Hot Chilli Mix, they were generous with the chicken and it was not as spicy as I thought it would be."

Cons:

• "The food was average at best, we asked for no spice on the steak that we ordered for the kids but that request was ignored."
• "The garlic rice was disgusting and chicken was unbelievably dry."
• "The food was nothing special as it is the same yet the Decor in this place food was brilliant."
• "The noodles were the worst ever and the chicken and prawn pieces all come pre fried/pre cooked in plastic bags."
• "Don’t go here… Asked for a Dry Spicy box got it covered in disgusting sauce 🤮🤮 chicken is rotten and chips taste old like they have been lying there for hours."

Price and Value

Pros:

• "Good portion size for reasonable price, can get busy at lunchtime but plenty of seating upstairs."
• "Really good value super cheap for a lot of food."
• "The food is cheap and service is fast, but not quite cheerful."

Cons:

• "They want to charge you £4.50 for a bottle of water!"
• "I don’t drink fizzy drinks or juices due to their high sugar content so I had no option but to fork out for the water."
• "Good food, but the prices keep escalating!"
• "Generous portion if you get a large, chips were nice but after they’re drowned in the saucy element they just become soggy."
• "Expensive, small portions and fairly bland."
• "Decent food, reason for the low rating is the huge price hike on deliveroo."