Al-Amin Electrical Contractor Reviews Summary

Professionalism

Pros:

• "Aziz was very polite and professional in his electrical work."
• "His personal customer service skills are exemplary, courteous, articulate and all explanations re the problem were easy to understand."
• "Very polite and professional. Would definitely recommend."
• "Both guys were very polite and professional."
• "Very professional, efficient and friendly."
• "Polite, friendly, very efficient, speedy service, and no hidden charges."
• "A prompt and professional service from a very capable and knowledgeable engineer."

Cons:

• "I would say his more like a small handyman not a electrician."
• "Just terrible. Unsafe."
• "No or slow message reply, hang up phone calls and very difficult to work with."
• "Will avoid this business. Tried a few times to book the service, and every time the person comes back with additional conditions and indicate extra charges."

Responsiveness

Pros:

• "Quick and efficient, they were in constant contact with us before they arrived."
• "Aziz came over at very short notice on a weekday evening and addressed my loss of power immediately."
• "Called Aziz and he was super responsive and was at our flat within the hour."
• "Electrician arrived in 15 (yes fifteen) minutes."
• "Very quick response, the electrician was at my property within 30 minutes of the call late at night!"
• "Came to me within 20 mins, with a text update when he was 10 minutes away."
• "Had a complete power cut on a Sunday night. Aziz came round promptly and sorted the problem."

Cons:

• "With only a reason and NOTHING fixed, we called someone else who came out the next day."

Quality of Work

Pros:

• "Everything has been sorted the best way possible."
• "Aziz was brilliant and I'd highly recommend."
• "Aziz was extremely professional and completed the work to high standard in a short amount of time."
• "It's very difficult to find a reliable and reasonably priced electrician, Aziz is this and I'd 100% recommend him."
• "Aziz was able to understand the problem straight away and set about fixing it immediately."
• "Aziz provided exceptional service!"
• "Wonderful electrician, immediate response, accurate quote and ultimate professionalism."

Cons:

• "There were some miscommunications and only one light was fixed."

Value for Money

Pros:

• "Didn't have to pay any additional charge after the job was completed."
• "His rates are reasonable and to date have not been surprised with extra charges or unanticipated expenses."
• "Service was fast and at a reasonable price, highly recommend for anybody needing emergency work!"
• "Methodical, efficient and very good value for money."
• "They work to a really reasonable per-hour rate."
• "Other companies quoted an arm and leg Aziz was reasonable."
• "Fairly priced and work started immediately."

Cons:

• "Price could have been a little cheaper but it was short notice and arrived within the appointment time frame."
• "Only giving 4 stars as found their pricing very much to the higher end for the work that was done which wasn’t too complex but nevertheless thank you."