Address: 15 High St, Cheadle, SK8 1AX, United Kingdom
Phone: +441614957217
Rating: 4.9
based on 164 reviews.
Staff Service
Pros:
"Staff in Cheadle opticians were very helpful and professional."
"Received positive informative advice during the examinations."
"Was warmly greeted by Elma who was able to answer all my queries and was most reassuring."
"Elma and Arifa were very friendly, helpful and explained everything clearly."
"The staff were excellent and helpful and sorted out the problem very quickly."
"The staff are friendly and helpful, Rahil in particular is always happy to take the time to discuss any concerns."
"The entire team was approachable, respectful and friendly."
"The staff are always pleasant, both on the phone and in person."
Cons:
"A very rude and impolite assistant didn’t want to help."
"I was sat with a team member who spent 10 minutes typing away without saying anything to me."
"I felt quite nervous. I feel like I have been misled and taken advantage of."
"The Assistant wasn't as careful with ensuring my glasses were the right fit."
"They refused to replace, compensate or refund me, I walked away nearly £300 worse off."
"Had been a change of staff since my last visit and not for the best."
"Wasn't pushed into buying new Glasses."
"A lady called Elaine was most helpful and very friendly. She also helped with fitting my glasses."
Professionalism and Expertise
Pros:
"Very impressed by the State of the art Equipment."
"Rahill was the very impressive optician who carried out my test. He was calm, informative, professional and friendly."
"Rahil tested my eyes again and tweaked the prescription- success!"
"The optician was very friendly and professional."
"Superb service. My daughter was worried she had damaged her eyes... staff immediately arranged for the senior consultant to check her over."
"Rahil is very nice and gave me great advice regarding my eye condition."
"Elaine looked after me, was very friendly and helpful. She also helped with fitting my glasses."
"Rahil and his team are very professional and thorough with a good choice of frames."
Cons:
"Unfortunately I could not get used to them. Went back twice for adjustments but the lenses were too close to my eyes."
"I was told by the store manager that [the lenses] were a similar price to the normal lenses, which was a complete lie."
"I had to go to hospital with an eye problem and i was impressed with how he took time to give my eyes a complete check up before he referred me to hospital."
"The staff were so helpful and fixed my glasses for free!"
"I had previously taken her to a different opticians where I felt like I was being mocked for being an over protective parent."
"Have been a customer of Rahil at this Boots Opticians for many years and have always received excellent service."
"I had some specific issues which Ammar took time to understand, thoroughly assessed and closely followed up on after."
"I was expecting the same level of service I have experienced in other opticians, where they check the arms are straight etc... She seemed in too much of a hurry."
Product Range and Pricing
Pros:
"The range of frames covered all taste and prices, so you will be sure to find a pair to suit you and your budget."
"There is an excellent selection of Boots or branded glasses and sunglasses."
"I got some lovely glasses, designer frames and Zeiss lenses for night driving."
"I had a great eye test done at boots in cheadle village today. And the lady Dealing with my order her name was Saima Ahmed she was very Pleasant and explain everything to me."
"This is the only opticians I will go to."
"Would highly recommend. Lovely welcome and Customer Service … thank you."
"There is never any pressure to buy new glasses. The range of glasses on offer is very good."
"Excellent choice of glasses. The optician was brilliant very understanding."
Cons:
"I went home and checked. My receipt and realised I'd been charged £350 for a pair of glasses."
"Went in today too change new glasses that didn’t fit right & found & changed them no problem."
"The shop and staff made sure everything was sanitised and covid safety was excellent."
"The young man Ammon was polite and helpful with the purchase of my specs. However when I went to pick my glasses up, the Assistant wasn't as careful with ensuring my glasses were the right fit."
"I used to be with Boots opticians at least 7 years ago but after purchasing a pair of Prada glasses from them & within under a year the actual frame snapped."
"My experience has always been very good with them. Reception, eye test and getting me to select the glasses was very smooth. It took all the required precautions for COVID19."
"I would highly recommend them. The service was more than 5 STAR."
"I thought I had Conjunctivitis but could not get appointment with Doctor and Boots pharmacist told me to go and see if Rahil Saggar at Boots Opticians could see me."