Bridge Park Hotel Reviews Summary

Category: Hotel London

Address: Sportsman Suite Bridgepark Hotel, 16 Hillside, London NW10 8BN, United Kingdom

Phone: +442089611260

Rating: 3.3
based on 108 reviews.

Location

Pros:

  • "It was perfect location."
  • "It's a 5-10 minute walk to the Harlesden subway station and from there is about a 25 min trip to Central London."
  • "Located a short bus trip to Wembley central (bus stops out the front), and a 10 minute walk to London underground station 'Harlesden'."
  • "The location of this hotel is great if you're off to Wembley Stadium."
  • "2 minutes walk from a tesco extra and £5 in an uber to the local train station."

Cons:

  • "The location was disgusting and felt unsafe."
  • "Booked for a show at Wembley as advertised as nearby with easy transportation. It was not."
  • "Location is pretty far from the city center (almost 1hr travel)."

Staff and Service

Pros:

  • "The staff were extremely polite and approachable and could not have done more to help us."
  • "Staff courteous and friendly."
  • "The staff were friendly, accommodating and we could not argue about the price as it was cheap enough."
  • "The staff were outstanding and couldn't have done more for us."
  • "The staff I commend, they were extremely polite and helpful."
  • "Staff have been very pleasant and helpful."
  • "Most of the reception staff were friendly and helpful."

Cons:

  • "When trying to tell the staff about the room they were very rude!"
  • "Despite using my name (Megan) on my booking, the staff member instead repeatedly referred to me as Michael."
  • "They had Sunday staff on and all 44 rooms were fully booked for the gig and only had two staff to clear all the rooms."
  • "They kept pushing us back by saying that the manager isn't present."
  • "Management seemed unfriendly and stingey."
  • "The staff were not very friendly at all and they couldn't find our booking."
  • "Morning receptionist need hotel management course how to behave with the customer."

Room Quality

Pros:

  • "Rooms were clean enough. I had a single room."
  • "Shared bathrooms are clean."
  • "The room was quite poor with only a small window that was to an enclosed outside area with a really loud generator buzzing all night."
  • "We had paid a little bit extra for the executive King room and we weren't disappointed."
  • "The room I stayed in was big with a decent sized bed."
  • "Rooms are decently clean."
  • "My room was tiny but clean as you can see at my pictures."

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