Address: Lowdham Rd, Gunthorpe, Nottingham NG14 7ER, United Kingdom
Phone: +441159664401
Rating: 4.4
based on 89 reviews.
Customer Service
Pros:
"Very genuine and helpful company."
"The whole team were polite and welcoming."
"Steve from Fullers has been brilliant. He gave us an honest quote."
"Friendly staff. Good selection of motorhomes and caravans."
"We are very pleased with our purchase and cannot recommend Fuller Leisure highly enough."
"Their customer service is top notch. If something is not right, even months after they happily sort out."
"The gentlemen at Fillers were exemplary. Very polite and ready to listen to our needs."
"We purchased our first motorhome from Fullers, Lowdham in June this year and the staff were so patient and helpful."
Cons:
"Disgusting way to do business and treat a young family."
"Salesman was misleading to say the least. There are many better dealerships around."
"Got home with our motorhome and switched microwave on and it was like a lazer show."
"Steve, agreed to buy my motorhome on Ebay, after twice offering cash for it. Steve then refused to pay!"
"They don't keep to there word bought a motorhome for cash £48809 not happy."
"My motorhome suffered an issue with the accelerator cable near the diesel inlet pump on the engine which was removed by Lindleys garage in Notts."
"Absolutely abysmal, very rude salesman, extremely sarcastic, definitely should NOT be in retail."
"BEWARE. Yesterday I negotiated a deal to purchase a used caravan. Today, Fullers phoned and stated they could not adhere to their deal."
Quality of Products
Pros:
"We bought a great campervan from them in excellent condition."
"Good selection of motorhomes and caravans, all open to view."
"We purchased our first motorhome from Fullers, Lowdham in June this year and the staff were so patient and helpful."
"Absolutely the best caravan buying experience we have ever had."
"I bought a 2015 Elddis Majestic 175 (Marquis) from Fullers in November 2021 and the buying experience was smooth and professional."
"I have recently purchased my second motorhome from Fullers at Gunthorpe. My wife and I have been motorhoming for around thirty years."
"Fullers was amazing. There was nothing that was to much for them."
"I can only add praise to that put forward by previous Reviewers. This is the 2nd motorhome we have purchased through Fullers."
Cons:
"Purchased a 60k motorhome from Fullers two years ago. When we went to pick it up it had been damaged."
"Got home with our motorhome and switched microwave on and it was like a lazer show."
"They make promises they don't keep. Very annoyed with they way they think they can do business."
"We have collected the motorhome even though the staff are great we did not get the full works as promised."
"My father in law sadly passed away and left his caravan to his daughter. To my surprise Steve told me that following their inspection they now had decided that they didn't really want to take the caravan."
"They don't keep to there word bought a motorhome for cash £48809 not happy only had it 3 weeks wanted to give £40000 to have it back."
"Bought a motor home from these people did a part x, did the deal then they came to us wanting extra £1,000 said they found damp."
"We purchased a motorhome from these guys recently and found them to stuck up there own arses looking down their noses at us."
After-Sales Service
Pros:
"I am confident any after service needs will be the same quality. Thank you Fuller's team 💕"
"The staff and service we received from this garage was excellent, so professional and very good knowledge about our motorhome."
"Absolutely professional service from Steve. Excellent sales and after sales service."
"Had to take the van back for a minor issue but it was immediately rectified the same day."
"We had a couple of minor issues with the motorhome, Fullers staff could not have been more helpful."
"Everything about our purchase from start to finish was fantastic."
"I bought a motor-home from these guys in 2017 like most motor homes (I've been buying them for years) there was a few problems. Fuller Leisure went way beyond my expectations and sorted out the issues totally without quibble or delay."
"Can not think of a bad word for Fullers. We traded our car and caravan in for a motorhome. Clutch slipped when I first towed with it. It was replaced immediately."
Cons:
"When negotiating the price I wanted the age of tyres taken into consideration they refused insisting they would change the tyres - yes you’ve guessed it they didn’t."
"We have collected the motorhome even though the staff are great we did not get the full works as promised."
"The Caravan had always been stored under cover in a dry secure storage facility and was in excellent condition with no known faults. Steve at Fullers to simply sell it as we already have a caravan of our own and he offered me a fair price for the caravan."
"Bought a motor home from these people did a part x, did the deal then they came to us wanting extra £1,000 said they found damp."
"We purchased a motorhome from these guys recently and found them to stuck up there own arses looking down their noses at us."
"BEWARE. Yesterday I negotiated a deal to purchase a used caravan. Today, Fullers phoned and stated they could not adhere to their deal."
"Called to view motorhome which was parked by yard the place was empty probably due to weather we got out of car for a quick look the motorhome was 20 feet from our car and we were in nobody's way the salesman came over and told us in no uncertain manner to move to car park."
"They don’t stick to their original agreement. The guarantee isn’t good I had faulty regulator took it back and they fitted inferior part.... not like with like."