Address: 14 Frederick Rd, Birmingham, B15 1JD, United Kingdom
Phone: +441214557727
Rating: 4.6
based on 126 reviews.
Customer Service
Pros:
"Jon was so efficient, really proactive and super friendly, professional and helpful."
"Elizabeth provided an outstanding service as a Lettings Negotiator."
"Great customer support, I worked with Elizabeth who showed professionalism in carrying on the whole process from viewing the flat to handing the keys."
"Jaime and Caitlin were amazing - they took the time to really understand what I need, and were so responsive to all my concerns."
"Charlotte has been efficient and has answered promptly every time I've required anything."
"It's been a pleasure working with Elizabeth Daniels from Davidsons Estates Agents."
"The staff were highly professional, very friendly and we received prompt attention at all times."
Cons:
"Organised a viewing with Davidsons estates with a set time and date, as you do! Turned up at set time and date at the property to find no one there."
"I’m so disappointed, I took half a day on my work for a viewing that I booked... So cancelling by your own for no reason is totally unprofessional."
"Extremely terrible experience, have been searching a longtime and got an appointment for a house view 2 days before, but the agent tell me to cancel appointment 48min before the viewing."
"Davidson Estates for tenants is just terrible and annoying: They cancelled my viewing FOUR times!"
"The Estate agents carried out a viewing at the flat I was renting without giving me any notice."
"At first the communication was very slow."
"Both us as tenants and the owner as a landlord had issues with Davidson & their lack of attention to detail & continuous discrepancies."
Professionalism
Pros:
"I've used and worked with a number of agents in Birmingham for selling my properties and found Davidson to be the most personable, professional and diligent."
"Outstanding service from Jonathan Smith when buying an Apartment."
"Davidson Estates are extremely reliable, honest and have a fantastic knowledge of the local market."
"I would very much recommend Davidson Estates. Ben and the team have been fantastic and know exactly what they're doing."
"Any maintenance issues were dealt with efficiently and completed to a high standard."
"As a solicitor, I have worked alongside many estate agents working on conveyancing matters and have found Davidson Estates to be very professional, efficient, helpful."
"Really helpful Estate Agents - property was accurately described and the viewing very professional."
Cons:
"I must say, before Davidson Estates, I was incredibly hesitant and sceptical about using Estate agencies as my previous experiences just made me feel that they were all very much money-centric and put simply, dodgy."
"We had no shower for 6 months, we had no other way to shower and they didn't fix it until I got a lawyer and property ombudsmen."
"I was not very happy with this as I felt that they had more important priorities but this to us, was urgent as obviously, we did not want to be left with an extortinate estimated bill to pay."
"This BROKE MY TRUST for Davidsons as an agent as they distrust their clients behind their backs."
"They add a large percentage to any call out."
"Locksmiths quoted me £100 with the lock fitted so you can see the inflated surcharge they add to the landlord as their cut!"
"They charge a Deposit holding fee which I have not come across."
Reliability
Pros:
"After living abroad for many years and returning to Birmingham to find a property to rent we finally found Davidson estates and we have just moved into an apartment in Edgbaston and Davidson Estates were great in facilitating the whole rental process."
"I would highly recommend Davidson Estates to anyone looking for a property!"
"Becoming a new landlord was made easy by the whole team. communication has been clear and responses swift."
"They were very quick to respond to any of my questions, going out of their way to message me via text, WhatsApp, or phone call, along with the standard e-mail."
"Thank you Andrew Love for arranging maintenance work to be carried out, it was carried out immediately which is great."
"Davidson Estates provide an excellent service with a wealth of local knowledge of the Birmingham areas they cover."
"Davidson Estates team are a fantastic lot, the level of professionalism and support is top notch."
Cons:
"Wouldn't recommend this agency to anyone."
"Very disappointed as I was told that the flat I was viewing included the water, council tax and tv licence - only to be told that there was a mix up on the advert and the bills were actually on top of the property."
"During the first 6 months or so, Davidson were great at responding to our electric meter reading requests, however, mid way through our tenancy, we were told that the responsibility of obtaining meter readings had shifted to the building management company."
"Radiators leaking all of them, 7 months now and nothing done."
"I had payed 300 pounds for admission fees and to hold the property I liked. After that I was informed that it was not refundable."
"Every rent payment day I had to chase over the years and email a prompt, only then the rent would be paid later."
"My deposit was not protected by them for 7 months, that's only because the lawyer and Ombudsman messaged them."