Dixons Sales and Letting Agents Kingstanding Reviews Summary

Customer Service

Pros:

• "Provided with regular updates on interest of our property."
• "The organisation and time management from the branch’s end was second to none."
• "Everything went smoothly with good communication and responsiveness being the key."
• "Effective communicational skills, responding back within a timely fashion, to our enquiries. Very professional & efficient."
• "Everyone at the branch was knowledgeable and friendly, and responded promptly to calls and questions."
• "They were always at the end of a phone or e-mails, when we had questions."
• "The team at Dixons worked tirelessly on both the sale and purchase process, meeting promises and deadlines alike."

Cons:

• "Dixons are a terrible service if you do not have a mortgage with them, I wouldn't recommend even viewing with them."
• "Shocking team that work there."
• "Gemma makes things up and lies about your offers to sellers and withholds them till late to push others at dixons through, and then lies about you."

Mortgage and Financial Advice

Pros:

• "Zahida made the entire process of purchasing a house simple and uncomplicated, especially for this first time buyer."
• "Zahida was really helpful throughout the whole process from starting to look for different lenders, application process and until the very end when i got the keys."
• "The process was made so easy by our mortgage advisor Zahida Bhanji - she was exceptional, answering any questions we had and helping me throughout the whole process."
• "Zahida is fabulous amazing well organised financial advisor, I could not of got on the property ladder without her support, knowledge, organisation."
• "Denise being the Mortgage expert is excellent in finding the right mortgage offers and insurance cover that suited our family and protecting us financially for the future."
• "Zahida Bhanji helped me sort out a life insurance policy and critical illness cover and secured a competitive quote with a top company."
• "She provided sound mortgage advice to provide me with the best possible offer on the market."

Cons:

• "No cons were explicitly mentioned regarding mortgage and financial advice."

Professionalism and Support

Pros:

• "We enlisted Dixons to sell my late Aunt's property. Very professional in all their dealings with us."
• "Absolutely recommended Dixons Kingstanding if you are thinking about moving house."
• "Andy was such a supportive person, I cannot find words to thank him, especially when the process has been delayed because of the property layout, he advised me not to give up and things might change in one hour."
• "We were well guided throughout the process and staff were friendly and professional."
• "Andy works all the hours to provide quality service."
• "Andy is extremely reassuring, has a vast knowledge of the local area, makes you feel at ease and is very approachable."
• "The girls, Sarah, Zahida and Charlotte have been brilliant they are all very professional but at the same time make you feel like your talking with friends."

Cons:

• "No cons were explicitly mentioned regarding professionalism and support."