Heavenly Desserts Bradford Great Horton Rd Reviews Summary

Staff Service

Pros:

• "Was welcomed by the staff downstairs."
• "I had the pleasure of being served by Sully at heavenly desserts, and let me tell you, his work ethic is truly impressive!"
• "Amazing desserts and service as always! In particular our kind and cheerful waiter Aeysha."
• "I had an exceptional dining experience thanks to the outstanding service provided by Izabela."
• "Sully at Heavenly Desserts is an absolute gem! He goes above and beyond to make sure you have a fantastic dessert experience."
• "Very very good experience! Food was on point. Customer service was amazing."
• "Always good customer service 👌 fresh food and worth the wait."
• "Absolutely enjoyed my dessert here today! This place is amazing! Great service and beautiful decor."

Cons:

• "Service was okay, not great."
• "I will never go again anymore....the staff in the downstairs is absolutely unprofessional (especially the girl with the glasses)."
• "I mentioned when paying too and the waitress just said she would tell the manager but both staff members couldn't really care less."
• "Very slow services but the dessert was okay."
• "Disgusted... I waited half an hour for someone to give me a menu."
• "Waited an hour to only be told when questioned, that 'after I am finished clearing the tables I will start on your order'."
• "Disgusting wait time, the service was the only decent thing, 30 minutes for cold dessert!"
• "Sadly another place in Bradford to make a good start but allow their standards to drop massively after slight success."

Quality of Desserts

Pros:

• "The desserts were absolutely stunning, both visually and in taste."
• "Amazing place! Decor, desserts and drinks are 10/10."
• "I’ve always enjoyed Heavenly Desserts. They’re always consistent with the quality."
• "The desserts they create are not only visually stunning but also incredibly delicious."
• "The place, the environment are fabulous. The dessert sweetness is well calculated at the bliss point."
• "For a change a restaurant that understood the severity of allergies."
• "The dessert quality is brilliant here."
• "Excellent service, arrived late but travelled a long way.... The lady serving us must have recognised we are not local because even with the massive queues she served us first as it was 30 minutes waiting time."

Cons:

• "Unfortunately didn’t really enjoy it as it was laced inside the cookie dough with chocolate sauce which made it too sweet."
• "The waffle that I took was not good at all."
• "Extremely disappointed with the Ferrero rocher less sundae and the under cooked apple crumble, which was more of a apple mess."
• "I ordered a grow up and they give me this pile of slop where they couldn't even be bothered to crumb the oreos properly."
• "The desserts come out cold and anything we ordered wasn’t available."
• "The dessert was nice and arrived quick, only thing we didnt like was the cookie doughs were very crisp/hard on the edges so we wernt able to eat them properly."
• "I ordered a delivery although the very small portions for £8 I would still given it a five star but as soon as I bit in to the ice cream it was an odd crunch I took it out my mouth and it was an insect!!"
• "Made me wait 30 mins to be seated. Waited another 40 mins to be asked what I want to order after I was seated, and then another 20 mins later if waiting for my food I had enough and walked out!"