Oh So Yum Huddersfield Reviews Summary

Menu Variety

Pros:

• "Absolutely delicious, plenty of toppings and fillings."
• "Waffles, hot cookie dough and brownies were delicious with a large range of ice cream to suit the kids."
• "The whole menu is amazing but I can not recommend the cookie cups enough."
• "Great menu, helpful staff and tasty food."
• "Lovely service today from yum.Madiha a young women she was polite and welcoming and the deserts were excellent."
• "Came with my 3 friends and we really enjoyed our deserts and the service was lovely!"
• "First time here this evening, as well as the customer service being 0/5, the milk cake has to have been the worst I’ve eaten."
• "Fantastic ice cream and dessert parlour. Great menu with so much to choose from."

Cons:

• "We ordered a waffle a couple of cake slices, the waffle tasted awful, like the milk used had gone sour or the waffle iron wasn't cleaned properly, completely inedible."
• "Food came missing utensils and straws for the ice blasts so we couldn’t drink them because we had no straws."
• "We ordered a donut shake and fondue from Oh So Yum for home delivery. Delivery came and there was no chocolate sauce for the fondue."
• "As a fan of the Apprentice I checked the online shop to order some brownies for my birthday. To my shock and horror I discovered almost all of them contain palm fat and preservatives."
• "Oh so yum is the best dessert shop period! We had the best service especially from zainab! The whole menu is amazing but I can not recommend the cookie cups enough."
• "If possible I would give this a zero stars. This was absolutely disgusting. The waffle tasted like sour orange. Turns out to be expired."
• "I got the kinder bueno brownie explosion with a terry chocolate orange milkshake and they were amazing, only problem is the whipped cream tastes horrible."
• "I was with my family hang out with my kids we order 4 Crepes 3 espresso 2 coca cola 1 water strawberry cheese cake the caffee was horrible."

Customer Service

Pros:

• "Zain and Sunda were very friendly helpful. We will be back again x"
• "Service was quick and friendly and not a long wait for the deserts."
• "I recently dined at 'Oh So Yum,' and I must say the service was exceptional."
• "My son loved the experience and it was great!!"
• "Priya was very helpful and great with our 2 year old who tried plenty of ice cream tasters!"
• "Giving 5 stars as it was great food and fantastic servicing from Eisha, she made us feel welcoming with her warm beautiful smile."
• "Had a good experience with oh so yum Huddersfield. Jannat, Ayesha and Zain gave a humble service."
• "I visited oh so yum earlier today and I was pleased with the serving etiquettes of all the workers particularly simran and ali."

Cons:

• "I got served by ismaaeel today he catered to my son amazingly and made a smiley face on the waffle which was amazing."
• "Not sure what the apprentice money did for this place but they need to start by hiring staff who don’t put their hands with gloves on in their mouths whilst dealing with peoples food."
• "Food came missing utensils and straws for the ice blasts so we couldn’t drink them because we had no straws."
• "If possible I would give this a zero stars. This was absolutely disgusting. The waffle tasted like sour orange. Turns out to be expired."
• "I am thoroughly disappointed and disgusted with the level of service provided by the Bradford branch."
• "Shop was clean and tidy, ordered a cookie dough and cream cupcake they were both lovely. The service was good and the workers Tracey and Zain were fast with the food and welcoming."
• "Decided to try, very over priced. Paid £4.50 for a small ice cream cone and tub which were completely plain."
• "They've always been very accommodating and the desserts have been great (save for one or two times, which happens). The staff are lovely."

Delivery and Packaging

Pros:

• "Lovely deserts! Ordered through Uber eats and our order was missing an item. I rang the shop and the man that answered was really friendly, helpful and apologetic."
• "Delivery was very quick, the cookie cup was virtually frozen actually it was Frozen, the cake was not fresh at all."
• "Great food and service was amazing. Tracey and Sim are friendly and hilarious."
• "Had a great experience at Oh So Yum. Service was warm and food was served with a smile."
• "I absolutely adored visiting Oh So Yum! I ordered the brownies and they were absolutely amazing."
• "Had a problem through Uber eats, rung up and woman on the phone was so helpful and offered replacements for them free of charge."
• "Came here tonight looking for a nice treat! Chap got sponge cake and custard and I went with the brownie explosion!"
• "Fantastic ice cream and dessert parlour. Great menu with so much to choose from."

Cons:

• "We ordered a donut shake and fondue from Oh So Yum for home delivery. Delivery came and there was no chocolate sauce for the fondue."
• "Food came missing utensils and straws for the ice blasts so we couldn’t drink them because we had no straws."
• "Would give zero stars if possible. Ordered 2 sundaes only 1 arrived and the 1 that did get sent was half full."
• "Food was delicious, customer service was was amazing, we was served by three lovely girls Fatima, Jannat and Hannah, only disappointment was i couldn’t get a diary alternative hot chocolate even though I had been a few days prior and did."
• "I am thoroughly disappointed and disgusted with the level of service provided by the Bradford branch."
• "We ordered a donut shake and fondue from Oh So Yum for home delivery. Delivery came and there was no chocolate sauce for the fondue."
• "I wouldnt return. The crepe arrived burnt with a filthy knife and fork."
• "TERRIBLE SERVICE- HAD US WAITING OVER HALF AN HOUR OUTSIDE THE SHOP EVEN THOUGH WE RANG 15 MINUTES BEFOREHAND."