The Polecat Inn Reviews Summary

Food Quality

Pros:

• "I really enjoyed the food, I had some Harissa chicken which was fantastic."
• "Food was excellent."
• "Fantastic food and friendly staff."
• "Food was amazing and very good value."
• "Beautiful atmosphere, lovely food, very tasty, food beautifully presented."
• "Really good food and a great selection."
• "The food did not disappoint, it was presented well, was a generous portion and very tasty."

Cons:

• "There was 0 flavour to any portion of the meal."
• "Both meals were just under £15 each. I can honestly say that McDonalds chicken burgers were better."
• "The fish was overcooked and very tough, The green beans were undercooked, stringy and inedible."
• "Both pizzas were not crispy from the base and were soggy."
• "The potatoes and parsnips were literally like rubber lead bullets."
• "The chips were some of the nicest that I have ever had."
• "Sadly the food was a bit of a letdown, my wife had the nourishing bowl with chicken, the chicken was raw in the middle."

Service

Pros:

• "They seemed very organised and were friendly and efficient."
• "Service was excellent, the front of house guy is a true asset to this place, very attentive and very knowledgeable about the menu and wine matches etc."
• "Service excellent - prompt and attentive but not intrusive."
• "Super friendly staff, attentive and efficient."
• "Staff very friendly though and we will definitely be visiting again."
• "The staff were really great and helpful."
• "Service was great, attentive and from staff who provided names."

Cons:

• "However, the service was below par: after being seated it felt like we were left alone."
• "We had a meal on Friday and were most disappointed with the service."
• "However the service was dreadful."
• "Food good but the service was very slow."
• "However the staff were unbelievably rude, unhelpful and thoroughly unpleasant."
• "Another staff member then spoke to me very rudely for walking the wrong way."
• "Her service was awful, she looked at me and said 'anything else or are you finished' didn't apologise."

Atmosphere & Ambiance

Pros:

• "We didn't go in to the garden, but it looked nice when the sun was setting."
• "The pub itself is quite a nice spot, plenty of spaces to park, and pretty decent toilets as well."
• "Beautiful interior and exterior."
• "Very pretty at night."
• "Newly refurbished. Lovely seating areas inside and out."
• "It felt like a holiday being there."
• "Beautiful pub, set in a stunning building full of character."

Cons:

• "One concern was that in the extension area it can get very noisy which was what we were trying to avoid."
• "Every one of their venues charges insultingly high prices for pretty ordinary food."
• "The restaurant was quite busy and the noise was just like a works canteen."
• "This is advertised as a pub stopovers for motorhomes, IT IS NOT!"
• "It was rather noisy even for a Wednesday lunchtime."
• "The food took an hour to arrive and when it did half of it was cold and looked rather unappetising."
• "Inside is dark and gloomy even in the extension."

Value for Money

Pros:

• "Food was amazing and very good value."
• "Bill was very reasonable."
• "Price wise, very good for value."
• "Decent value too, we were impressed and would recommend."

Cons:

• "The priced have rocketed here over last year or two - way above even todays high inflation rate."
• "I found the restaurant a bit pricey especially the desserts for what it was which wasn't that fancy."
• "Food was really good if a little overpriced."
• "Found what used to be a lovely friendly pub with good food and a relaxed atmosphere had become another overpriced generic restaurant with no atmosphere."
• "Extortionate prices. £2.50 for half a lemonade."
• "Due to higher price tag, was expecting fabulous food and speedy service but this was not the case."
• "Definitely need to review your pricing. £32.50 for a small piece of Salmon, some broccoli and Mash is ridiculous."