Crown Hotel Blockley - Cotswold Reviews Summary

Staff and Service

Pros:

• "Johann is an asset to this hotel and I have never met anyone in my life that is this attentive, helpful and friendly!"
• "Staff worked so hard."
• "The manager Johan was polite and professional."
• "Staff were warm and welcoming!"
• "Staff were very friendly and helpful."
• "The staff were very nice and decent."
• "The staff were brilliant, excellent hospitality."

Cons:

• "No lighting upon entry from car park, then a receptionist who says I have to pay for 4 nights when I refused to check in."
• "When I spoke to the guy on reception he was so rude."
• "Staff slovenly.. food a disaster very plain and uninspired."
• "Staff looked very busy, but were polite and obviously doing their best."
• "Staff were nice though although one man seemed to do everything."
• "You need more staff."
• "I spoke to the manager regarding the noise, but he just shrugged his shoulders."

Food Quality

Pros:

• "The Sri Lankan food was spot on."
• "Restaurant food was exceptional, breakfast delicious with lots of choice."
• "The food was amazing."
• "We had roast lamb, there was a choice of 3 meats, it was tender and we had plenty, the vegetables were cooked to perfection."
• "Good meal good value."
• "The food was the most delicious food we had in a while."
• "The meals were delicious with a Sri Lankan-English fusion."

Cons:

• "Best comment for food would be that Iceland supermarkets are Michelin starred restaurants compared to that monstrosity called food on that place."
• "Avoid at all costs unless you really enjoy mediocre food as they have no clue."
• "food a disaster very plain and uninspired. Breakfast a disappointment."
• "Rooms are nice but the restaurant is dreadful."
• "Dirty looking chef not even wearing chef whites disgusting food and service."
• "Didn’t even bother eating there..... my dog gets better food."
• "Restaurant look fantastic but the food is a real letdown, just re heated frozen brakes brothers style, no imagination care or effort out in to what could be a great restaurant, shame."

Room Comfort and Cleanliness

Pros:

• "The room we were staying was not bad."
• "Room was a little tired but bathroom was spotless."
• "The room was so beautiful and comfortable, with lots of space."
• "Room was very comfortable, spotlessly clean."
• "Rooms are basic, but extremely clean and the bed was very comfortable."
• "Both rooms were spotless clean & very cozy & warm."
• "The rooms were clean."

Cons:

• "Poor stay no wifi don’t let them blag you!!!!!"
• "The bed was bowed in the middle so didn't sleep well."
• "Sadly seen better days. Dated decor in great need of someone with vision to make it in to the-go-to country pub/hotel."
• "All done on a shoe string budget and no taste in decor at all."
• "Housekeeping needs to be sorted cobwebs in bedroom dead flies on window sill outside bedroom bathroom wash hand basin plug bigger than hole fresh bath towel having brown stain."
• "Room 14 well where to start when we arrived all seemed okay member of staff on front desk showed us to are room but did not tell us about breakfast if it was included in our deal we got into are room and the photos on the wall where very old and quite horrible to look at net curtains had hole in and around the window area there was mold the pillows where dirty and yellow stained."
• "The room was dirty we found a used plaster stuck to the wall."

Location and Surroundings

Pros:

• "Brockley is a very pretty village and worth a visit, convenient to Moreton-in-Marsh and the Fosse Way."
• "The Village has a small shop and cafe but it was never busy which is great for a relaxing trip."
• "Excellent walks surrounding the area."
• "Beautiful location, an amazing views, village location."
• "Perfect location to explore the countryside."
• "The village is stunning too."
• "Brilliant location as many other places easily accessible."

Cons:

• "The price paid was for this room was far too much and will not be returning any time soon."
• "We could hear the guy above walk, snore, and go to the toilet all night."
• "Only one negative side, is the smell of the old buildings and carpets."
• "The rooms were very quirky due to the age of the building, the bed was very comfortable and the rooms spotlessly clean."
• "Stayed 2 nights in what was classed as disabled. Nowhere to put soap or shower gel and cleanliness leaves a lot to be desired."
• "The pub food was good, but it's clearly pub food."
• "A lot of rooms are not in the hotel building, fine if it's dry."