Currys Reviews Summary

Customer Service

Pros:

• "The sales person was very friendly and I was delighted to have my new washing machine delivered 2 days later."
• "Bought an under the counter fridge yesterday and Jignesh provided amazing customer service, and helped me load up the fridge in the car."
• "Gentleman called Mohammed was brilliant."
• "Curry's at wembley has good quality products.. All the staff are very helpful... I wanted to purchase a Fridge and microwave."
• "Must say have never been a fan of Currys in the past. However was served very politely and humbly by a gentleman called Simon."
• "The Staff are warm, polite and helpful!"
• "Great customer service, Stuart the store manager was incredibly helpful in sorting out an issue I had with a duplicated order online."

Cons:

• "Staff was unable to assist me with my purchase."
• "Don't expect the staff to be particularly well-informed or engaging."
• "Really badly run store; very few items in stock, staff seem to want to do as little work as possible and just keep passing customers around."
• "Horrible customer service. 2 men came to my house with dirty working shoes."
• "Rudest customer service."
• "The absolute worst customer service I've experienced in years."
• "Very bad customer service. No one is bothered to attend to you."

Store Experience

Pros:

• "Decent Curry’s, located in a good place across from Wembley Park station."
• "Its nice store and good service."
• "The store is ok, feels a bit tight to get round but products are well placed out, household goods - from larger items like TV to computers and accessories like cables."
• "Currys' prices are competitive and if you've a store that's local, the opportunity to get your hands on kitchen appliances can't be replaced with an online purchase."
• "The temperature inside the store was satisfactory. The layout and organisation of products was adequate. The floor was really clean."
• "A great selection of electronics and the shop layout is easy."
• "Nice store with a good selection of items on display."

Cons:

• "I was disappointed after knowing that curry's don't accepts perk box coupon though perkbox displays 6% discount on tech coupons."
• "Confused with little variety and cheap escape products with value lost in customers."
• "In fact on expensive TVs were in stock none of the cheaper ones."
• "Its a big store but they were out of stock of all the products that I needed and the delivery dates were like after 2 weeks....with a hefty deliver fee."
• "They don’t care about customer’s need, and that is why some old system which does not even work."
• "There was no music playing inside, so you might feel bored. No second floor either, it’s only one floor! Ridiculous!"
• "Currys is really beginning to show it’s age. I went in to look at some Ring products and was bitterly disappointed. Nothing is setup to test or see."

Product Availability

Pros:

• "I got the fridge delivered to my house the next day which was very good. Currys is Highly recommended."
• "He assist us such a productive and helpful manner that we successfully place the order and received it very next day."
• "So I had ordered it online and it was delivered free within 5 days."
• "Free parking is available and you can get a good deal too."
• "Nice competitive prices especially on their under the counter ovens."
• "Everything is easy to find and the fact that you can physically test some of the products is appealing."
• "A good place to go to for above mentioned items."

Cons:

• "Really bad experience, never going to Wembley store again and specially the guy who was working on returns department was very rude."
• "It's full and at the same time empty. I went thru store and I didn't seen any printers."
• "I saw a decent priced TV. Went in store to buy it. Not in stock!"
• "The only one member of staff available was unable to answer my questions."
• "Not a Good Customer Services at all."
• "Lack of staff to ask for anything that you want to buy."
• "I visited Wembley park's currys... they don't have Apple iWatch in their collection."