Tesco Extra Reviews Summary

Category: Supermarket Walsall

Address: Littleton St W, Walsall, WS2 8EQ, United Kingdom

Phone: +443450269674

Rating: 4.1
based on 216 reviews.

Store Cleanliness

Pros:

  • "By far One of the best Tesco Stores I’ve been in, It's Always clean and Staff are always Friendly."
  • "The place is clean and neat."
  • "Very nice and clean on every ail."

Cons:

  • "What you'd expect from a Walsall Tesco. Bit dirty, automatic doors don't work."
  • "The place is dirty! I'm aware of the massive footfall this place has! But to see the same dirt as the day before just tells you that the place is not cleaned regularly!"
  • "This supermarket is going downhill fast. The floors are grubby and rubbish littered everywhere."
  • "Toilets are a disgrace, not maintained at all, there was no soap available to wash hands, and no toilet roll in the cubicles."
  • "Very disappointing, 2 aisles in the store with liquid over the floor and jelly over the other part aisle."

Staff Service

Pros:

  • "The staff at Tesco are always very helpful. Nothing is too much trouble for them."
  • "Excellent service, Laura on the phone desk was brilliant so knowledgeable helpfully and polite."
  • "Was really impressed by J in the fruit and veg section - he knew his carrots from his potatoes."

Cons:

  • "Don't think I will return to this store as I find staff rude and unhelpful."
  • "I definitely think the staff are just a little too laid back! Standing around and having a chat in the middle of the Isles getting in the customer's way is frustrating."
  • "We find the staff rude and ignorant most of the time."
  • "Lady on the till was extremely rude. Red hair quite old. Made comments to her colleague on the next till regarding myself and my autistic daughter."
  • "today i went to refund some items with the receipt... i was served by grace the red haired lady at the customer service counter. she was very rude and spoke to me loudly."
  • "Customer service staff are always rude."
  • "Self-Checkout staff have terrible attitude and look like they are working there as a punishment."

Parking & Accessibility

Pros:

  • "Big, big store. Open 24hours... Plenty of parking - but you need to buy at least £5 in Tescos to validate your parking."
  • "Tescos superstore with a huge amount of parking spaces (£5 minimum spend for over 30 minutes free parking) petrol station and cash machines."
  • "Plenty of parking, disabled spaces."
  • "Love this Tesco because of the size of the store. Huge so you have a lot more choice. Free parking if you spend £5 or more."

Cons:

  • "Always come here the only bad thing is the way parking is done, you're only allowed 2 hours and if you don't come back within 2 hours you get charged."
  • "The car parking is a nightmare, The store is too big and has an awful layout."
  • "Confusing parking ticket operation."
  • "It took me ages to get out of the car park."
  • "Lowering my rating today for 2 reasons, firstly why have parent spaces when they are filled with people with no kids who are clearly going to the gym."
  • "Love store but keep an eye on your time there as parking time been dropped to 2 hours i shopped and went over by 15 or 20 mins."

Product Availability & Quality

Pros:

  • "Very good fresh groceries, frozen food. Good vegetarian food in store. Tesco mobile, electric goods and clothes available. large car park, cash machine and next to it tesco patrol station."
  • "Good value, now matching some Aldi products on price's."
  • "Best 24hrs super market in and around Walsall. Always you can find various products in roll backs, especially baby diapers, toys, liquor and fashion clothes."
  • "Good choices available. Shelves well stocked."
  • "Store well stocked and well set out, good international foods selection with halal meat available too."

Cons:

  • "I'm appalled as I have just had a new addition to my family a baby puppy so I decided it would be a good idea to get some puppy milk I bought some on the 28th of December 2015 and once I gave it to my puppy as I picked the packet up I realized it went out of date in October 2015."
  • "I brought a lettuce bag the other day... there a bloody caterpillar in my lettuce."
  • "Don't normally go in because don't like the place only popped in for a few things there fruit don't last long."
  • "Had not items I wanted."
  • "Why oh why oh why would they get rid of the fresh fish counter, cheese counter and the butcher's bit (apart from the halal meat section)?!?!?!"
  • "Not the cleanest tescos and the shelves are fairly empty."

Thanks! Your review is awaiting moderation.