"The layout of the store is aesthetically pleasing."
"Isles are well spaced out."
"Very clean and tidy."
"First, the place is clean, tide and generous space between rows of shelves."
"Stopped by there before closing time. Spacious place for shopping."
"Very organised layout with spacious aisles."
"Large store well stocked, air con, wide aisles, wonderful variety of fresh fruit veg and bread, really good quality."
Cons:
"This shop is terrible since its been done up.. aisle are overrun. never enough staff on tills."
"Dreadful place, beggars at the entrance not a good look, fighting through empty boxes."
"It's a shame many of the garden plants were dried up and dying, the lavender and plant trays were sad to look at... Staff should be watering them as it seems so wasteful as they will be thrown away."
"What a HIDEOUS, HIDEOUS place! Always so dirty - the tills, aisles, broken baskets."
"This place is so run down and shabby in terms of the interior."
"So-so. Produce isn't great. Outside is dirty as there is no hired cleaner and rubbish builds up so there are bushes which are half crisp packets."
"Store is a mess and to think we're in a pandemic."
Staff and Customer Service
Pros:
"always great to be there! i love the bakery section very much! staff is nice & plenty of space to park outside."
"I asked a lovely gentleman about some pear juice and was informed that they haven't had any stocked for a couple of months now but was genuinely apologetic."
"I go here pretty often, and one of the guys called Nonso has really good customer service skills."
"Staff polite & helpful."
"The staff are really polite and well mannered."
"The person who served me at the till was very polite!"
"Wonderful staff who still manage to be courteous & professional during these trying times."
Cons:
"The women staff have an attitude problem."
"One staff was very rude at the end when I left the store which ruined the whole experience."
"Don't see staff helping unless prompted etc."
"The staff look like they do not want to be bothered most of the time."
"Customer service is absolutely appalling, always rushed at checkout and floor staff sticking shelves etc are a total hazard."
"Staff can't be asked. Security is a laugh, and there's loads of problematic customers."
"The staff were very unhelpful and unfriendly, we will not use that particular store again."
Product Availability and Pricing
Pros:
"Great food options, every time I go there’s fresh fruit and veg."
"Almost everything sold there can be considered a real bargain."
"It's a lovely local store that's well stocked up and prices are worthy and happy on my bank balance."
"Good value for money."
"Great fresh food! Reasonable prices...although last time I bought 8 avocados and half were rotten!!"
"Love the shop when they stock up on 'Deluxe' products, in that regard - better than Tesco."
"Fantastic selection of products & produce."
Cons:
"The only downside is that the shop itself is small and there aren't enough items, produce or stock for a big weekly shop."
"It's just the checkout tills."
"Some things are not stoked by Lidl, ie Black pudding, very rarely corn beef in tins."
"Always not enough products on shelves."
"They are getting pricey I would not do a full shop here cause they don't do all the stuff I need."
"There wasn't much products on the shelves for example milk!"
"Frequently low on products and the tills can be a ten minute wait sometimes."