Sainsbury's Reviews Summary

Store Environment

Pros:

• "This is a very large supermarket and within there is a sushi creation station and they have Tu clothing which there was a huge selection of clothes available."
• "The store was very clean considering how busy it was at the time."
• "The store itself is very well lit and has plenty of natural light and I would say well laid out."
• "Large local convenience store selling assorted food & drink items, female & male clothes shop plus a comfortable cafeteria."
• "There's not really much to say though it's a supermarket."
• "Supermarket itself is as you would expect from Sainsbury's a good size and well stocked."
• "My Daughter was moving in to her first flat, so we went her for her to get a lot of household stuff bedding, kitchen stuff etc."
• "One of the largest retail stores in South London. This supermarket has the Argos inside the premises giving shoppers a wide range of products."

Cons:

• "No issues with parking (4hr time limit), and the lowest fuel prices at the gas station in the area - huge supermarket with clothes, phone store and Argos inside as well as a sushi counter."
• "It's supposed to be a fast option when it's quicker to go through the tills. There's always issues and it's not fit for purpose, often causing arguments between customers."
• "Awful you only have 3 tills open and expect customers (to work for Sainsbury for free) by scanning and packing shopping."
• "This Guest House is ideally situated to enjoy time in Port Elizabeth. Situated as it is, just one block back from the beachfront promenade and sandy beaches."
• "There's a petrol station located on the land which is also a part of the store. Very convenient for those that chose to drive."
• "Recently I had eye surgery and consequently find it impossible to read the small labels on the shelf. Since I required assistance I approached an older man."
• "People who don't put their items straight into bags should be penalised as they hold up the whole queue."
• "Went to Sainsburys went to freshly cooked meat section at the back of the store looking for cooked chicken wings fresh out of your ovens was confronted by a rude staff member."

Customer Service

Pros:

• "The staff were friendly and helpful as they were willing to point you in the right direction if you were looking for particular items."
• "I had no problem finding a member of Staff to assist me."
• "They took the time to find exactly what foods I needed for breakfast, which was plentiful and delicious."
• "The staff at Sainsbury's are undoubtedly one of the highlights of the shopping experience."
• "The aisles are neatly stocked with a wide and diverse selection of products, catering to every need and preference."
• "Their helpful attitude and knowledge of the products create a welcoming atmosphere, making every visit feel personalized and comfortable."
• "The layout of the store makes navigating and finding items a breeze."
• "Sainsbury's shopping experience is a true delight! From the moment I enter the store, I am welcomed by a well-organized and inviting environment."

Cons:

• "Scan and go is understaffed with only ever one member of staff in this section."
• "Me and my partner will never use scan and go again!!!!"
• "All self checkout till were bleeping red and you only have 1 person (who's shift had finished) assisting customers."
• "Some colleagues were friendly. Others, nonetheless will show their frustration at you."
• "A massive store but short on Essent such as organic eggs- for the last few months there hasn’t been any available even on a Saturday morning."
• "I have been buying some pieces for dinner and it was disappointing to see how the people who restock the items in the refrigerators put the pizzas only with their plastic packaging directly on the floor."
• "It's normal that I can't get more than a handful of basic items on my shopping list because the shelves are empty."
• "The other thing is that there are a lot of incorrect price labels and they don't even check the shelf (they only offer refund)."